Empire Visionworks

Category: Optometrist in Syracuse, New York

Address: 2921 Erie Blvd E, Syracuse, NY 13224, USA

Phone: +13154465120

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–6PM

Reviews

Jason

Aug 24, 2022

Amazing place, super friendly and extremely helpful********

keya james

Aug 21, 2022

Very very limited stock inventory. Very disappointed with frame options. Decided to just get the exam and order eye contacts which is taking over 2 weeks to arrive. When I called on 8/20 to check on the status of my order the lady was so rude because I asked her to check the status order. she put me on hold and never came back to the phone. I had to call right back and she picked up on the first ring and said “your order is not in yet” my thoughts… “excuse me for asking you to do your freaking job lady.” I’m over this place don’t waste your time or insurance benefits going here it’s absolutely not worth it. I wouldn’t be surprised if all the locations are shut down in 6months to a year!

Peach Blossom

Jul 19, 2022

The absolute worst location ever. I’ve been going to empire vision for 20 years. Went to this location probably 5 times in one month because my script is repeatedly wrong. And I finally gave up. When I first arrived, one employee causes panic by shouting “IS THERE A GAS LEAK?!” That should have been my first clue to just leave all together. Now going to NH location. I’m livid.

John Walker

Apr 4, 2022

Unbelievably unprofessional.After making an appointment on a Friday for Monday they contacted me between 8-12 times to confirm,check INS (already provided),and have me fill out forms.l did everything they asked.Then, when l went to the appointment,it was cancelled with NO notice.

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Questions & Answers

If i come in when they open and get a eye exam will i get the new glasses the same day and will there be s long wait for them?

Jacqueline Davis | Sep 18, 2018
halima Hamodi | Sep 18, 2019

I think you dont get it at the same day because my dad he did a eye exam but then he had to get the glasses at a different day

I'm supposed to pick up my new glasses tomorrow and unfortunately I'm not able to because I'm sick. Can my goddaughter pick them up for me?

Kelly Santos | Nov 21, 2021
Empire Visionworks | Nov 21, 2021

Hi Kelly, yes that would be fine all she needs is your name and DOB. We hope this helps!

If I come and make an eye checkup and place the glasses order then is it possible to ship the glasses to my Syracuse address?

Ganesh M S | Sep 17, 2021
Jessica Montena | Sep 17, 2021

I think most people pick their glasses up so that an optician can make any necessary adjustments, but you could ask about shipping when you make your appointment or have your exam.

Do vision works carty cazal glasses?

Terence Jackson | Sep 17, 2021
Empire Visionworks | Sep 17, 2021

Hello Terence, Unfortunately we do not carry Cazal.

Do you accept walk in for adjustment and repair

Nancy Dorgan | Sep 17, 2021
Binette Shannon | Sep 17, 2021

Yes just went there on Monday. You may have to wait if they are assisting other customers. But it shouldn't be that long of a wait.

Do you guys accept fidelis care?

halima Hamodi | Sep 18, 2019
Common Sense | Sep 18, 2019

Yes they do

do you participate with Molina?

Steve Potts | Sep 18, 2018
Abdiweli Dahir | Sep 17, 2020

Yes they do

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