Cottonwood Springs

Category: Psychiatric hospital

Address: 13351 S Arapaho Dr, Olathe, KS 66062, USA

Phone: +19133533000

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Wendy Stone

Aug 30, 2022

Scheduled an appointment for a tour of the facility. Me and my mother went together. A family member was seeking treatment. We wanted to see if it would be suitable. The day of appointment, staff took us to a little room and told us to wait. We waited for about 2 hours. When no one came to give us a tour, we decided to leave and they wouldn’t let us out. We were locked in and nobody would let us out. We were screaming and pounding on the door. The staff ignored us! It was surreal. We were told a Dr. had to come and okay the door to be unlocked. No joke! This place was an experience from hell!! Horrifying !! We never got our tour. Couldn’t get out of there fast enough.

Kyle Harper

Aug 23, 2022

This place might as well be a prison.

Wende Gonyea

Jul 18, 2022

Complete failure. No communication even though I asked multiple times. Daughter came out worse than when she went in.

Jasper Boris

Jul 13, 2022

Stay away!! I admitted myself inpatient and wanted to leave once I saw how horrible it is here. I had to wait so long to see a doctor to see if they would let me leave. Finally eventually they did and I lied my way out. Thanks for nothing :) I’m back to how I was before the hospital. Maybe with more PTSD now thanks to Cottonwood Springs!! :) there are out of control patients that will harass other patients and steal their stuff and the nurses do nothing about it. The only thing I liked was the soda fountain in the cafeteria

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Questions & Answers

Will I have access to my cell phone at all during my time there?

Phillip Shackelford | Sep 17, 2021
Mikayla Hill | Aug 27, 2022

You need to get doctors permission for anything, markers, phones, medical things like hearing aids and heart monitors, this can take 1-2 days. And the nurses rarely let you use it once you do get permission.

Can patients make/receive phone calls?

Cottonwood Springs | Sep 18, 2018
Cottonwood Springs | Sep 18, 2018

We encourage ongoing communication with loved ones and significant others. We have designated times on the daily schedule for phone calls. Exceptions to the phone schedule can be made for urgent situations. If you are calling to speak to a patient, please make sure you have his/her patient identification number. Without that number, we are unable to confirm/deny whether a particular person is one of our treatment programs.

Are the rooms private?

Rich Barnes | Sep 18, 2019
Penny Meehan | Sep 17, 2021

They made special arrangements for me to have a private room; with the understanding that I would have to share my room if needed. I was there 3 weeks in privacy! ❤️ Having a private room was part of the care plan and treatment.

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Can you smoke?

A Google User | Sep 18, 2019
Alayna Jagels | Mar 21, 2022

did you ever find out

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Do they do drug and alcohol assessments? If so, what's the cost? Need done for probation.

Steven Hinkle | Sep 18, 2019
Penny Meehan | Sep 17, 2021

Yes! Dr. Dave Willie is the best substance abuse psychiatrist out there!

Is there a fitness facility?

Jametta Dickerson | Sep 18, 2019
Carin Janel | Sep 18, 2019

Yes, and they actually take you there every morning (unlike 2Rivers). And play music!

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I left early and wasn't ready what should I do

Teresa Chambers | Sep 18, 2018
Cottonwood Springs | Sep 18, 2018

Please call our Assessment department and schedule a time to come back in for an assessment. You can also just walk in without an appointment.

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Is the cottonwood spring a nursing home?

samia seghir | Sep 17, 2020
Hanna | Sep 17, 2020

No. It's a mental health facility.

Can I have my cell phone there?

Jenny Lower | Sep 18, 2019
J P | Sep 18, 2019

No. Everything is kept in a locker. Cant even have your own pillow or blanket. They do have smoke breaks for those who smoke.

Can my husband receive n send letters while there ?

Susan Jackson | Sep 18, 2019
Leslie Thacker | Sep 18, 2019

Of course

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What if u go for an assessment and don’t want to stay

Jessica Rambo | Sep 18, 2018
Carin Janel | Sep 18, 2019

When going for an assessment, you are taken into the locked area of the hospital and put in a private waiting room. You are not allowed to take in your belongings for safety reasons...after all, this is an ASSESSMENT. If you are deemed to not be a threat to yourself or others, they will suggest the Outpatient Program during the day and you go home at night. If you have thoughts of self harm, suicide, violence towards others then YES, they can and WILL KEEP YOU. Usually a 72 hour hold, and you are better off for it. ♥️😊🦋

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Do you take Medicaid-Sunflower Plan?

T Babcock | Sep 18, 2018
Cottonwood Springs | Sep 18, 2018

We work with most carriers. Please give us a call and we can discuss your options.

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Can friends visit patients?

Leah letsplay | Sep 18, 2018
Cottonwood Springs | Sep 18, 2018

Yes. We have patient visiting hours listed on our website.

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How much does treatment cost?

Cottonwood Springs | Sep 18, 2018
Cottonwood Springs | Sep 18, 2018

Please call us to speak with one of our financial counselors. They will be able to walk you through your insurance coverage and what other options are available for you.

Is there 1:1 therapy available or is it group therapy?

Cottonwood Springs | Sep 18, 2018
Cottonwood Springs | Sep 18, 2018

Treatment programming is delivered in a group setting, and individualized to meet each patient's needs, based on an individualized treatment plan. 1:1 therapeutic interactions also occur to discuss discharge planning, and when group alternative treatments are indicated.

Can I bring my cell phone?

Cottonwood Springs | Sep 18, 2018
Cottonwood Springs | Sep 18, 2018

You can bring your cell phone with you but it's only able to be used in emergency situations under staff supervision. Your cell phone will kept in a secured locker.

Is smoking allowed?

Cottonwood Springs | Sep 18, 2018
Crime Canary | Sep 17, 2021

Is this still true?

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Do you provide transportation to the facility?

Cottonwood Springs | Sep 18, 2018
Cottonwood Springs | Sep 18, 2018

Please call us for more information.

What are the visiting hours?

Cottonwood Springs | Sep 18, 2018
Cottonwood Springs | Sep 18, 2018

Please check out the "Visiting Hours" page on our website.

How do you start the admissions process?

Cottonwood Springs | Sep 18, 2018
Cottonwood Springs | Sep 18, 2018

You can call us anytime to schedule a confidential assessment or you can walk into the hospital.

What kinds of mental health treatment programs are there?

Cottonwood Springs | Sep 18, 2018
Cottonwood Springs | Sep 18, 2018

We offer inpatient and outpatient treatment programs for those struggling with depression, anxiety, suicidal thoughts, bipolar disorder, borderline personality disorder, post-traumatic stress disorder, attention deficit hyperactivity disorder and more. Learn more on our website.

What kinds of addiction programs are there?

Cottonwood Springs | Sep 18, 2018
Cottonwood Springs | Sep 18, 2018

We offer inpatient and outpatient treatment programs for those struggling with alcohol, illicit drugs and prescription drugs.

What insurance do you accept?

Cottonwood Springs | Sep 18, 2018
Cottonwood Springs | Sep 18, 2018

We are in-network with most major insurance providers and can often work with other insurers on an out-of-network basis. Please call us to confirm the status of your insurance company and to discuss your payment options.

Do they accept couples

Audrey Clark | Sep 18, 2018
Jessica Smith | Sep 18, 2018

They don't room couples together if that's what you mean. They accept many people and work on individual issues.

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How do i get in a bed? TODAY?

Derek Braddock | Sep 18, 2018
Cottonwood Springs | Sep 18, 2018

Please call us to schedule a confidential assessment or just walk into our facility. You do not need an appointment.

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Can u smoke cigarettes here

Trena Shows | Sep 18, 2018
Cottonwood Springs | Sep 18, 2018

Yes. There are scheduled smoke breaks throughout the day. Patients must provide their own unopened packs of cigarettes.

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Do they allow smoking

Trena Shows | Sep 18, 2018
Cottonwood Springs | Sep 18, 2018

Yes. There are scheduled smoke breaks throughout the day. Patients must provide their own unopened packs of cigarettes.

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Do you accept Medicare or Medicaid?

Kelli jo Ward | Sep 18, 2018
Stacia Gaddis | Sep 18, 2018

I have Medicare and Medicaid and my stay was completely covered.

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What is the cost?

Ed Martin | Sep 18, 2018
Cottonwood Springs | Sep 18, 2018

Please call us to speak with one of our financial counselors. They will be able to walk you through your insurance coverage and what other options are available for you.

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