Tower Village Market

Brissa Jensen

Just went in to refill my reusable water bottle with ice only(already full of water) while doing my weekly gas fill up. Woman at front counter says "You have to use a cup to transfer the ice into your cup". I said "So I would have to pay for a cup to fill with ice to dump into mine". She says "Yeah obviously!! It's for covid reasons and the cup is $ .27" in a very rude tone and face. I left without a word. #1. The ice free falls from the beverage dispenser into WHATEVER is waiting to catch it at the bottom. I'm not going to stuff ice back up the machine therefore contaminating anything, or have my years on this planet not taught me the function of an ice dispenser? #2 I have a reusable drinking bottle to cut out plastic/styrofoam/paper waste, wonderful to know your establishment is requesting people create extra trash so that you can charge them for a cup they have to use to transfer water/ice. You're being counterproductive and wasteful. #3. I am (now a former) very regular customer for this location and due to her out of the blue attitude about ice, I will elect to go to circle K a block away in the future for all my beverages and late night snacks or AM/PM for my weekly $80 tank fill. Hope the $.27 charge you wanted from me was worth the lost business. It's really sad when business put attitudey-Judy on the front line. She could have said "I'm sorry, but due to x-y-z I can't let you fill that with ice" and I wouldn't be offended or changing my preferred shopping/ gas station in the cove but her "Obviously" paired with an irritated face was very off putting and caused me to change my mind altogether about being thirsty. Thanks.

Robert

One of the best convience stores

Jill Willey

Good service

Nico Cheree

Sold me a moldy muffin and refused to give me a refund because of lack of receipt, even though they didn’t give me a receipt.