Jefferson Health Care

Lindsey Houston

They don't drug test there employees that work with the food or tb test them. I've never heard of such a thing.

Juanita Dennis

When a loved one first enters the facility, it seems like the greatest place to be. Residents are treated like humans, staff knows all the names and talks to each resident. BUT there is an hidden deceitful sneakiness about the place. When they know you are coming the loved one appears clean and well treated. Make a surprise visit and the truth is revealed, residents that are not able to care for themselves are sadly neglected. We found our loved one in filthy clothes, the bedding was crusted and smelling and the food he needed to eat was pushed out of his reach. We do not know how long he went without eating and being able to drink. His equipment has not been working correctly for a week, no one seems to be in a hurry to get his breathing machine fixed. When nursed thought they were alone with him, they were so uncaring and harsh. He has drainage that was allowed to collect and rot on his body, now he is fighting sever sores and skin loss in those areas. Not a good place for loved ones who can not take care if themselves.

Elizabeth

This place really needs to be shut down there isn't any staff

Mike Barker

My father was only in this facility for a short time but the care from the nurses and CNA's was ok. Food was always cold when it arrived in his room. The staff was very friendly just not enough of them to take care of all the patients. The Administration is another issue. The pressured my mother into making the monthly payment several days before it was due. My father was only in the facility for 14 days and we have been trying to get the rest of the money refunded to my mother for over 45 days now. We were told that we would have the money by Mid may and when we contact them for the refund they tell us it is in corporates hands. When we ask for the name of a contact at Corporate they would not provide that or a number so we can contact them directly. Ron the Administrator is very unprofessional and could use some customer service class on dealing with people. I would not take a family member to this location as long as the current administration "Ron" is in charge. All he seems to care about is getting your payment for the month and you wont hear or see him until it is time to pay up again the next month. If you are due a refund good luck getting it back as they will drag their feet as long as possible.