RIVERS EDGE CAFE & BREWS

Alicia Ellen

I own a business so I hate writing bad reviews because I know the impact they can have. However this one is well earned. We have been coming to this cafe for years and have always enjoyed their food. The service we received today was HORRIFYING. We ordered sandwiches online to pickup. When my mom went to pick them up she gave her last name and the woman helping was unable to find the order. The lady was snapping very rudely at my mom while my mom was showing her a screenshot of the order. It was simply a mistake as they went under my last name since I paid for the order. The woman kept interrupting and was extremely rude. A little patience would have gone a long way. What this woman didn’t know was that my mom was in her way to say final goodbyes to our grandpa that is in hospice care. The last thing that was needed was a snarky, rude and impatient employee with horrible customer service. A little patience in figuring out the order would have gone a long way. This will be the last time we order from this business again! Great food, horrible service.

Vivi Han

Used to be my favorite sandwich place. Went there today the service & food quality isn’t as good as before. Ordered a full Cuban sandwich, half chicken bacon ranch salad and a mixed mimosa, total $25. The cashier then said they were out of orange juice, which is fine. Waited half hour but my sandwich was not Cuban (which you can clear tell the meat is not pork). Asked the cashier “is this Cuban?” She looked at the sandwich and said “ yes.” Then I asked “ where is the pulled pork?” Then she took the sandwich to the kitchen and confirmed that they made a mistake. Which she only said “ I’ll bring your sandwich over.” With no explanation. She definitely does not enjoy her job but the kitchen staff were always super nice. However, everyone makes mistakes that is totally fine. But my sandwich only have a little over half of the meat. Can’t lie but very disappointed with this visit.

Brandilee Lovell

I've ordered the pulled pork sandwich twice and loved it both times. High quality and ready by the time I get there. Reasonable price for a fantastic sandwich.

Shelbie Garrick

AMAZING food for a very fair price. Service was fast and the staff was very polite. The outdoor seating is right next to the road so it's a little loud, but cozy and very nice. Will defintely come again. The chicken pesto sandwich is a 10/10. 😋