Dillard's

Category: Department store in Knoxville, Tennessee

Address: 7600 Kingston Pike #300, Knoxville, TN 37919, USA

Phone: +18655311931

Opening hours

Sunday: 12–6PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Kelly Walsh

Sep 16, 2022

Mail is in the lingerie department was very helpful with helping me find an item I needed. Thank you malia for the great customer service

Elaine Mcdowell

Sep 16, 2022

Dillard's shoe department was just awesome I can't wait for the next shoe sale I always find just the right shoe or tennis shoes that I be looking for keep up the good work Dillard's

Karla Galindo

Sep 6, 2022

Everything I go to dillars I found good prices.

Cassandra Hill

Sep 5, 2022

Love the clearance sales! Great quality at an affordable price!

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Questions & Answers

Is this Dillard’s an outlet store?

Linda Evangelista | Sep 18, 2018
Google Places | Jul 19, 2022

No, this particular location is not a clearance center. However, we do have many clearance center locations. Please feel free to look on our website for the many available clearance center locations near you. Visit us here: https://www.dillards.com/stores

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Is there a Dillon's in Kentucky

Tina Steger | Sep 17, 2021
Google Places | Jul 19, 2022

Hi, Yes, there are various stores in Kentucky. To view all our store locations click the link below: www.dillards.com/stores#Kentucky

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What are the Covid safety practices like here?

Anonymous | Sep 17, 2022
Katie Rose | Sep 17, 2021

There are signs at each entrance stating that masks are worn by employees not that customers must wear one to enter. They have also placed several hand sanitizer dispensers around the store. They are pretty laid back, though. I've never been asked to leave because I wasn't wearing a mask for a few minutes while I looked around or just cut through to go smoke on break.

Are dressing rooms open?

Mary Marcum | Sep 17, 2021
Mavis Dickey | Sep 17, 2021

Yes,and mask 😷

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how do I return an online order

Dwight Stiles | Sep 17, 2021
Google Places | Jul 19, 2022

Hi, Items purchased on Dillards.com that are eligible for return can be returned to the Internet Store location or to any Dillard's store (excluding Clearance Centers). Electronic items and shoes must be returned in the original packing material from the manufacturer. The following items are non-returnable and non-exchangeable: (1) clearance merchandise marked down 65% or more; (2) merchandise on sale with an additional discount, e.g. items marked down 25% plus an additional 30-50% discount for a limited time; and (3) personalized merchandise. The foregoing limitations on returns and exchanges to not apply to merchandise that is damaged, defective or shipped in error. The return shipping address is: Dillard's Direct 600 Carnahan Drive Maumelle, AR 72113

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Are they allowing clothes, specifically dresses, to be tried on in store during Covid 19?

Emily Stannard | Sep 17, 2021
Nick Schultz | Sep 17, 2021

I just did. So yes.

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Will you still have the 50 per cent off on Jan 1st

Audria Mcfarland | Sep 17, 2021
TheDark6od | Sep 17, 2021

Every new year they ha e a big sale so they should have that or more

If I bought a clearance handbag on Wednesday, is it possible to return it for the sale price Friday?

Gail Webb | Sep 17, 2020
Google Places | Jul 19, 2022

Hi, For the full return policy, please visit our website and scroll to the very bottom under the header Customer Service. Then, click Return policy. A brief summary of our return policy is listed below. For all eligible returns, Dillard's will issue a refund in the form and amount of the original tender paid (including sales tax) or Dillard's will issue a Gift Card, at the customer's choice, when each of the following conditions are met: The merchandise must be returned within thirty (30) calendar days from the date of purchase, except as otherwise stated on the face of the packing slip or on the item's product page. The merchandise must be in its original, unused condition unless there is a manufacturer's defect; and The merchandise must be accompanied by either the original Dillard's Receipt or the original Dillard's Proof of Purchase Label. If the merchandise is footwear, it must be accompanied by its original box. All merchandise tags should remain attached

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What time is fashion show for kids on 4-13

Doris Valentine | Sep 18, 2019
Google Places | Jul 19, 2022

Please call us at the number below, for more up-to-date information about this event: Phone: (865) 531-1931

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Is the prom/formal dresses really expensive?

Mariah Kennedy | Sep 18, 2019
Google Places | Jul 19, 2022

Hi, We offer prom/formal dresses in various price ranges. Visit us in-store or view our online selection at the link below: www.dillards.com/c/juniors-dresses-formal-prom-dresses

Is Clinique free gift promotion on now?

Carolyn Asbury | Sep 18, 2018
Kerrie Blattert | Sep 18, 2018

Yes

Is the srore on east side of knoxville

Janice Swanson | Sep 18, 2018
John Goldsmith | Sep 18, 2018

Do they have a seamstress on site or as a referral that alters dresses?

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