how do I return an online order

Hi, Items purchased on Dillards.com that are eligible for return can be returned to the Internet Store location or to any Dillard's store (excluding Clearance Centers). Electronic items and shoes must be returned in the original packing material from the manufacturer. The following items are non-returnable and non-exchangeable: (1) clearance merchandise marked down 65% or more; (2) merchandise on sale with an additional discount, e.g. items marked down 25% plus an additional 30-50% discount for a limited time; and (3) personalized merchandise. The foregoing limitations on returns and exchanges to not apply to merchandise that is damaged, defective or shipped in error. The return shipping address is: Dillard's Direct 600 Carnahan Drive Maumelle, AR 72113

I know that you can take it into the store. The store clerk informed me of this when buying my daughters prom dress