Best Buy

Category: Electronics store

Address: 5025 Jimmy Lee Smith Pkwy, Hiram, GA 30141, USA

Phone: +16785670126

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Jessica Boltres

Jul 12, 2022

This store always has what I’m looking for (and more, considering the amount of money I’ve spent lol). There usually isn’t low stock on anything and staff is nice and helpful. Depending on the day and time, your wait in line can vary. I suck and am a last minute shopper, so I know there tends to be an influx in customers closer to closing, so just don’t wait until last minute to go in and you’re in and out in a jiffy!

Skred 679

Jun 28, 2022

I'm here right now trying to purchase a phone and have it activated. The girl helping me Kaitlyn is trying her hardest to help me and doing great, but she needs help. They are way too short staffed. This dude Randy walked over, told her she is messing up. She asked for his help, he said NO and walked away. In my opinion Randy should be fired. That was the epitome of terrible customer service and horrendous team work. Get rid of him please.

Sharion Flood

Mar 31, 2022

I went to Best Buy looking for a new laptop. I can't remember the name of the customer service associate that assisted me, however, she was wonderful. She looked up the laptop for me to ensure I was getting all the options I desired, as well as suggested I take pictures to ensure I was able to find the laptop I was interested in. I would definitely visit again. Thanks for a great experience.

The Tourette's Trucker

Dec 31, 2021

Even on Christmas eve I got right in and out with an Xbox controller for my son. I wasn't sure it would work with all the darn different consoles and stuff. The employee was great. Would recommend this store. Be sure to check out my YouTube channel at thetourettestrucker

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Questions & Answers

Who is the general manager at this location?

Sharlotte Baine | Dec 7, 2021
Tamala Shell | Dec 8, 2021

Mark Matthews

This best buy (Hiram) does in store trade in correct ?

Cam .T | Jan 7, 2020
C B | Jan 8, 2020

Does bestbuy buy laptops I have a gaming hp 15 inch I got for son he has no interest

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Do you'll not give warranty on smart watches?

Adrian Gunn | Dec 23, 2021
Brett Hurst | Dec 24, 2021

They do if you buy it new

What are the Covid safety practices like here?

People are asking | May 11, 2021
Rochelle Dixon | May 12, 2021

Social distancing/mask

I have misplaced the right side of my Apple AirPod. No warranty! Can I get a replacement ?

David Manyitabot | Apr 11, 2021
Rochelle Dixon | Apr 12, 2021

Check and see

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I have lost the right side of my Apple AirPod. Can I get a replacement?

David Manyitabot | Apr 11, 2021
Donna Bushway | Apr 12, 2021

Did you get the warranty

Why does this store not pick up the phone???

wilbur ahart | Mar 12, 2021
DANIELLE DURRETT | Mar 13, 2021

Some stores just have awful customer service and it's usually all the employees.. they are careless and obviously do not enjoy their job.

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what is the earliest time I can curbside pickup Sunday 11-29-20.

Philltp Tucker | Jan 6, 2021
Dante | Jan 7, 2021

You have to wait until best buy says your order is ready for pickup.

do y'all still have the amazon fire hd tablet 10 for $109.00? please i want the tablet of this price.

merveil AMEDOME | Jan 6, 2021
Michael Yerian (MAY) | Jan 7, 2021

They where sold out when i was looking for my phone . pretty much all the items that had a nice mark down not in

Can you replace the battery MacBook Pro that has been recalled?

chuck williams | Jan 6, 2021
l Alam Murillo | Jan 7, 2021

Most likely not you would need to go to an Apple store

Where do I call to pick up a TV that I don't want

Iva joan huff | Jan 6, 2021
lebert robinson | Jan 7, 2021

Do you need to recycle a tv?

NEED A CD PLAYER FOR MULTIPLE CD.

CONRAD MORA | Jan 7, 2020
jimmy Norman | Jan 8, 2020

Good place to get informed, and get a good deal.

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Why do they now answer the phone. Terrible customer service. I was going to bring a computer to them for repair but if the service is anything like the way the answer the phone which is never forget them!!!!!

Jack Falk Project Blues Rock Music Channel | Jan 7, 2020
Syble Brabham | Jan 8, 2020

was just told my wait time is 1 hour and 57 minutes' NO WAY

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Samsung tv 50"

Myke Asu | Jan 7, 2020
Tammy Esparza | Jan 8, 2020

Yes they do.

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I read that Best Buy now sells hearing aids. Is the true?

Ronald Herren | Jan 7, 2019
Joseph “Minecrafter” Nucci | Jan 8, 2019

I believe they are only available to order online. Can be delivered or picked up in store.

Will AT&T or Sprint buy your phone from Verizon if you still owe a balance on it?

Gerald Lancaster | Jan 7, 2019
Praydeep “Pray Deep” K | Jan 8, 2019

I really don't know, your best bet is to call the store or direct to the carrier. I been with straight talk last decade.

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Does geek squad repair modems in this store?

Margaret Kehrt | Jan 7, 2019
Christopher Jones | Jan 8, 2019

Potentially, yes. Depends on brand, model, and problem. They will look at it.

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do you carry the moto z cell phone

Richard Deahl | Jan 7, 2019
Tim Squires | Jan 8, 2019

Yes, They Are Advertising the Moto Z2 Force Edition on their website..

Do you sale computer virues protector

Shirley Lightsey | Jan 7, 2019
Ronnie Dilbeck | Jan 8, 2019

Yes.

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Do you have Brett Young CD

Pam Casey | Jan 7, 2019
Serena Richie | Jan 8, 2019

You can order it from them online

Does Best Buy offer free delivery and installation of dishwasher?

Teresa Healey | Jan 7, 2018
kelly daniel | Jan 8, 2018

Yes

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Need a computer monitor

Andrea Clement | Jan 7, 2018
Tim Squires | Jan 8, 2018

Best Buy has monitors.

My brother would like to order a phone for me using his fanancial transaction info. Could this be done on the website as well as the store?

E. Hart | Jan 7, 2018
doug cook | Jan 8, 2018

Yes

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