Tracfone Wireless Inc. Headquarters

Category: Cell phone store

Address: 9700 NW 112th Ave, Medley, FL 33178, USA

Phone: +18008677183

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Cathy Lynn

Sep 17, 2022

They don't even deserve 1 star.

Michael Abuzeid

Sep 14, 2022

This phone company is a sham. I paid for two months worth of unlimited talk and text, and they refuse to apply it to my account. They are only allowing the pay-per-minute plan after already paying for a newer phone and the service. Stay away at all costs!

Andrina1901

Sep 10, 2022

As a customer, this service has been a rip off. I am constantly getting messages my texts have reached zero when I know damn well I have not hit 500 texts and am nowhere near it. Called customer service and no help there. It's apparent it's a scam to get you to keep adding and paying for more minutes.

Beverly

Aug 31, 2022

Tracfone wireless is a scam. Their international service representatives ask for your email when you call customer service for assistance and set up fake accounts with someone else's phone number so when you purchase add-ons or other services, you don't benefit from them, so i assume someone else does. This is very dishonest behavior and it’s sad to see someone stoop to such a low level. I merely purchased a sim kit and a $20 airtime card for a second line, but it’s not even worth it. I refuse to support a company whose employees take advantage of innocent people!!!!!!!!

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Questions & Answers

Why can't I speak to someone in the USA

Anna DeJesus | Sep 17, 2019
Yolanda Carney | Sep 9, 2022

They do not hire americans...?

Why Does Tracfone Steal money from its customers?

XDF FDS | Sep 17, 2019
Yolanda Carney | Sep 9, 2022

Because they can.

what do you do when they refuse to address your issue or let you talk to anyone who can

Eileen Richards | Sep 17, 2019
Carol C. | Sep 17, 2019

Switch to a different company!

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This is the WORST company ever!! Can’t get anyone who speaks English and the customer service is terrible!!!!

Sarah Richards | Sep 17, 2019
Yolanda Carney | Sep 9, 2022

Their work is not Customer Service. It is something else.

Are we allowed to sue.

Shawn | Sep 17, 2018
Yolanda Carney | Sep 9, 2022

good luck!!

What is the hourly wage paid to these host of bad representatives and " SUPERVISORS"( HA HA😵😵😱💩👺👹😈👎👇📲☎️✖️🛃💻🔌🐒🙏YES JUST PRAY BEFORE YOU CALL ....🙏

Nuckinwhat it's like to sing the blues's mom Duncan | Sep 16, 2020
Jerry Holoman | Sep 16, 2020

good luck getting anyone that can speak English you can understand and you need more then a prayer.

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They are FLAT OUT THIEVES...DO NOT GET THIER SERVICE...My bill for the month is $15.88...I purchased a $29.88 card to pay do not sell a card for 15.88...I called for 3 days to find where my balance is, they said I used the card...THIEVES...Cont BBB

Shine Wright | Sep 17, 2019
Jacob | Sep 16, 2020

SAME HERE!

Good afternoon, WHY DO OFFER SERVICE FOR A SMARTPHONE WITH TRACFONE AND DON'T HAVE A SERVICE PLAN TO SUPPORT. THAT'S NOT FAIR I'M GOING TO SUE YOU FOR ALL OF MY MONEY AND THEN SOME.

Treec Tricey | Sep 17, 2019
Amarilys Perez | Sep 17, 2019

Tracfone offers different types of service plans for the phones that it sells (basic and smartphones). Go to Tracfone.com and you will find maaaany options of service plans.

Where is tracfone located ?

Fernand .J Chrispin | Sep 17, 2019
Carol C. | Sep 17, 2019

Lol. Hahaha lol hahaha lol hahaha Probably a P.O. Box

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Do not use tracfone, worst company I ever dealt with in my entire life and they steal your time and money!! Please take my advice and do not use!!

Lori Schreiber | Mar 20, 2022
Yolanda Carney | Sep 9, 2022

Yes they do!

I would like to change my phone number how do I do it?

Larry Hodgson | Sep 17, 2019
Renee Williams | Sep 17, 2019

Call customer service and request a number change. Just provide the zip code for your desired area code.

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How do ireport a lostphoneto cancelled service

patrick donahue | Sep 17, 2018
Luis Gongora | Sep 17, 2018

You must call by phone ir go personally to Tracfone

Where may I add minutes to my phone in person?

Maria Mohedano | Sep 17, 2018
Tom Wilson | Sep 17, 2018

At any tracfone wireless store. There is one right uo the road in Medley.

Why is it taking days to buy a Tracfone?

Shirley Riggles | Sep 2, 2022
Amber Midyette | Sep 9, 2022

Hello, you can feel free to go to the website and purchase a phone immediately! Or, you can stop by one of the many physical locations such as simple mobile, walmart, or the Dollar General and pick one up today.

I am trying to purchase re-fill on my phone but, I can not log into my account on your website. What's going on with your website? How are your customers supposed to pay on their service plan when we can't even log into the/our account? 3-20-2022

Steve Peck | Apr 19, 2022
Adam Outler | Apr 19, 2022

Works for me. Try clearing your browser cache. Sometimes it also helps to switch to wifi or mobile.

I have a tracfone alcatel TCL A503DL needs a new battery .where can I find a place in Ri who will change a battery for it ?

Yvonne Bergeron | Sep 16, 2021
Candido Cardona Jr | Sep 16, 2021

Best answer i can give you is ...whenever i need a battery for a cellphone...i search for it on Amazon and purchase it there with full refund if its not the correct one...

what types of phone plans can i find in total wireless stores?

Tracfone Wireless Inc. Headquarters | Sep 16, 2021
Tracfone Wireless Inc. Headquarters | Sep 16, 2021

we have the widest range of plans so that you can find one that fits your lifestyle perfectly. whether you’re looking for unlimited plans, no contract plans, international calling, high-speed hotspots or anything in between, total wireless stores has it all! visit the store nearest you to find the plan you’re looking for.

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what brands of phones do you carry?

Tracfone Wireless Inc. Headquarters | Sep 16, 2021
Tracfone Wireless Inc. Headquarters | Sep 16, 2021

total wireless stores offer the latest smartphones like apple iPhone, Samsung Galaxy & more. we also offer basic phones with no contract plans. stop by to find the perfect fit for you!

what services does total wireless stores provide?

Tracfone Wireless Inc. Headquarters | Sep 16, 2021
Tracfone Wireless Inc. Headquarters | Sep 16, 2021

we offer cell phone sales, phone set-up & device accessories at all total wireless store locations. additionally, some stores may offer phone financing, phone repairs & more – check your individual store listing for services!

what do total wireless stores offer?

Tracfone Wireless Inc. Headquarters | Sep 16, 2021
Tracfone Wireless Inc. Headquarters | Sep 16, 2021

at total wireless stores, you can find a plan that’s right for you. we offer unlimited family & individual plans, huge data for a fraction of the cost, pay as you go plans, international plans – all with the latest phones on america’s largest and most dependable networks! stop by your closest store today to get assistance to find a phone & service plan combination tailored to your needs. you’ll walk out the door with everything you need to be connected.

Please stop putting SD cards in your phone. It is illegal and we are being hurt by your phones. Can you disable SD card so we are not effected by an abusers chemistry cards. That is illegal to have

Jodi Towery | Sep 16, 2021
Ted Vagelos | Sep 16, 2021

Whereas 4G and 5G phones require either a physical SIM card or an eSIM card to operate, many do not require a mini or micro SD card to operate. That said, if your smartphone contains a mini or micro SD slot, you can easily transfer your photos and videos and documents to the SD card to free memory on your smartphone. In the U.S. it is not illegal to use an SD card for the storage of your personal data (and it can actually be safer than keeping the data on your phone).

I was sent a Verizon compatible sim card and still does not unlock my phone, why?

Donald Young | Sep 16, 2020
Donald Young | Sep 16, 2020

Ii

Hello. I purchased 200 minutes for $10.00. I rec 100 minutes. Can I get this corrected . I have made a couple phone calls with no success . Thank You, Larry Bonsall

redboat | Sep 17, 2019
Jerry Holoman | Sep 17, 2019

good luck with them they will not helo u in anyway but take your money..And they are good at lieing also.

I need to cancel my service that is on Autopay. How do I do this?

Joy Jackson | Sep 17, 2019
Joshua Amon | Sep 17, 2019

Usually use your email and password to sign into your account online. Forgot password? They can send password to your email.

Hey my Team! How are you doing? I am having trouble to check my balance and then to make call. How can you help me please?

Marie Moreau Preval | Sep 17, 2019
Satish Ram | Sep 17, 2019

Launch the TracFone my account app to check the balance

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Does this fone has gps

Tippy Alex | Sep 17, 2018
Candido Cardona Jr | Sep 17, 2018

All tracfone smartphones have GPS...

Does tracphone work in Florida

Julie Gatti | Sep 17, 2018
Tom Wilson | Sep 17, 2018

Yes, they use the the networks of many carriers including the top 4.

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activating new tracfone is "current number" the number givern with the tracfone or does it mean my cell phone number?

Len Sellwood | Sep 17, 2018
katherine wilson | Sep 17, 2018

Sorry I don't know. Good luck as customer service is the worst of any business I ever dealt with.

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