New Image Dentistry

Iam Red0710

Sorry what's the point of having office hrs and never answering your phone no one is even here been crying all day and night but no one answer they say on there message that they are there but assisting other patients funny cause not a single car in the parking lot but mine? So as an update was able to talk with both Jordan and Collins both saying to leave voice mail at the location I go to which is the one in cb and that it was first come first serve bases for getting in but after getting off the phone with the receptionist saying that's not how the scheduling works or that the drs don't make the appointments which I understand that part but yet can't tell me how the voice mail aspect work than sense failure of communication has happened with the owner and the receptionist they hire 🤔 just good to know she doesn't seem to care that she is costing them a customer and I really appreciated both Jordan and Collin as they showed a true genuine senserity for patients but sorry this is not something that will bring a customer back

Chelsy Kremin

My whole life I had been terrified of dentists with having so many oral procedures when I was little. Last year was my first appointment in a very, very long time and Dr. Richards and the dental hygienist were so nice, never made me feel bad about not coming in for several years. I did have to have a root canal done, which was done by Dr. Jordan I literally did not feel a thing and was out within the hour. I highly recommend this dentist office; very friendly, laid-back, relaxing, knowledgeable staff in all areas.

Patty Muriel

Do not go here, worst service overall!!!!!. Dr. Put a crown on a molar per his recommendation, after crown was placed acute pain started and very bad mouth taste started right after crown was in. Went back 6 weeks after. Dr. sent antibiotics for 2 weeks, and to wait 2 more weeks afterwards. Mouth bad taste went away, pain did not. It has been 3 months and still in pain. I will not go back here. Also, Worst billing department. Took 3 weeks to deposit check that was hand brought to the office.

Michaela Aldredge

Communication from the associate's is very misleading. Was advised our dental bill would be $200 if anything do to dual Insurance. $616 later is not $200. Very disappointed in the service level provided by this establishment. Will not go back!