Greenville Utilities Commission

It depends on usage, and every household is different of course. If you're looking at moving to a new address, give us a call and one of our reps may be able to help give you more specific insight. 252-752-7166

If you call them and explain your situation, they will usually work with you depending on who you talk to. If they deny it, go down and talk to someone in the office, they are usually more understanding and polite. But make sure you call before the cut off date, otherwise you're screwed.

How can they do that. I've heard of hospitals and the irs only doing that. Please explain how they can take my money. Normally you can't receive services or power until it's paid in full. This has really surprised me. I allowed a friend to put his services in my name then he let it get turned off for non pay. Then I contacted the irs and took the entire refund. Even more than what was owed. I can't believe it. Someone please explain this. They took literally 800 bucks for a 400$ or 500$ literally bill like 4 months past due that I didn't know he hadn't paid. Someone please message me back and help me comprehend this. Thank u so much

Hi Diana, that depends on where you live. If you have an HOA management company, they can help you with your complaint. Thanks for reaching out.

Hi Betty, higher bills are most likely due to colder temps, which cause increased energy usage. January was 38% colder than last January. December was 27% colder than last December and almost three times colder than November. While weather data is kept by calendar month, most utility bill cycles are not. So the bill you get in February probably includes dates in January and February. January bills likely include days in December and January. If you would like us to take a look at your home and see where you may be able to save energy, please reach out to our Energy Services office to do a free energy audit for you. https://www.guc.com/ways-save/energy-services.

Please give us a call at 252-752-7166 to discuss your options. Thank you.

No monday thru friday

Of course not..That would not help!! In fact it would make things worse

Hi Linwood. GUC is not connected to the City’s sanitary waste. We recommend you visit https://www.greenvillenc.gov/government/public-works/sanitation for details. Thank you!

Yes you can ...

They dont. Call the emergency. Number .if you paid up yoir account. They will come Out and reconnect.

Called them after the automated system rejected me These guys here ain’t gonna give you extension for 6 WHOLE months —- they don’t care about your situation if there happens to be a returned check fee or transaction, here I am never had an extension a bill -first time requesting one -an now I cant get one because of a returned check fee , can’t pay half the balance to get extension or anything , ( this is how they punish you )not to mention if you try go to the drive thru and pay the bill they don’t accept credit or debit cards , CASH ONLY at the window ,will probably tell you it’s because of fraud prevention but the card I use has my face and name on it same as My state DL....,very very sloppy way of doing business, so yeah go ahead try and justify why you have this policy , go ahead and make up and gmail account and comment to make your business sound better , still ain’t away around it -just like ain’t a way around of payin of this overdue balance until the next week or so ,

Deposit has to do with credit and yes if you pay your bill on time for a year you can get your deposit back

Please give us a call at 252-752-7166 to discuss your options. Thank you.

Call customer service. I think 35.00.

Not really. It depends on your condition