Address: 2075 N Marine Blvd U, Jacksonville, NC 28546, USA
Phone: +19109680013
Sunday: Closed
Monday: 9AM–7PM
Tuesday: 9AM–7PM
Wednesday: 9AM–7PM
Thursday: 9AM–7PM
Friday: 9AM–7PM
Saturday: 10AM–4PM
john pires
Great customer service
MEGAN MILLER
Very helpful. Thank you
Bethany Myers
Terrible service, If you can I’d recommend going to USPS. Won’t come here again
jahblah90
RUDE AND UNRULY EMPLOYEES ALERT!!!! Yesterday, I had the most unprofessional experience that I’ve ever had in an establishment, and it speaks volumes for this particular franchise owner. I brought 2 Amazon returns in to ship, and was met with a borderline hostile employee. I was not once rude or disrespectful, however I did ask her why she was giving me such attitude. She relayed to me that she’d had two previous customers that were rude and she was still carrying that anger and energy. I told her that I was not once rude or disrespectful to her and that I did not deserve her blatantly rude and disrespectful responses. A second customer was also in there, and acknowledged that she saw and heard everything, and she did not approve of the attitude of the employee either. I then asked for her name because I was going to talk to a manager, and her response was “don’t worry about it.” So I then asked if there was a manager in, and her response was “NO!” Well, to my surprise, the “manager” was standing off to the side, and when prompted, stated that she was the manager. So myself and the other customer proceeded to politely explain what the issue was, and to our dismay, the “manager” actually began defending the unruly employee. I then ask if there was someone above them, and she replied no. The other customer then asked for her name, to which she produced (found out later to be a fake last name). After some time of back and forth over how the employee was wrong or not wrong, I learned that the problematic employee is actually her daughter. It then made sense as to why she was so hellbent on defending someone that two different customers, who had never met, were complaining on the same exact employee for the same exact issues. I was never not ONCE rude or disrespectful, and to that their defense was that men are usually mean to them. I do not deserve the repercussions of the actions of other customers. Not to mention if you’re in customer service, you need to have the maturity to step away to keep from lashing out at follow-up customers. I would like for someone from the PostalAnnex+ corporate to contact me. I went to the other PostalAnnex+ in Jacksonville to get information on who higher up to contact over this one, and I will be doing so. This is a prime example of why family members (spouses/parents/children/siblings) should not work together, which is common knowledge. It produces a biased and defensive work environment.
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Yes! PostalAnnex can help you get your passport, including taking the photos and providing other information including forms for renewal or first-time.
We're located in your neighborhood, and we have all the equipment you'd need but don't need to buy: copy machines (for color and black-and-white), a fax machine (including a separate phone line ensuring voice calls don't interfere), mailing and shipping supplies, office supplies, even key-making at many locations. PostalAnnex staff members are professionally trained to use the correct materials and expertise for each and every job. We treat your goods like they were our own. Plus, we guarantee our work.
Yes. As part of the Annex Brands franchise system, we can ship anything from a piece of paper to an ocean container, all expertly packed by professionals with decades of experience.
There are many reasons, but two are convenience and security. Many PostalAnnex locations offer 24-hour access, and with your permission, your PostalAnnex will accept packages and overnight letters from UPS, FedEX and the USPS, storing them safely until it's convenient for you to pick them up. Also, a private mailbox is a great way to keep your business customers and communications away from your home, providing safety for your family as well.
Yes. Whether you need assistance on-site or in-store, our years of experience in preparing thousands of shipments ensures your item will be packed to professional standards...one that the carriers will honor in covering your shipping against loss or damage. If you need packing materials, we've got a variety of supplies for the job: packaging tape, labels, foam or bubble packaging and, of course, plenty of boxes in all sizes. All designed to minimize shipping costs while maximizing protection of your valuables.
Certainly. We can provide full moving services, including packing and transporting office equipment and furniture.
Of course, And if we do the packing, your items are covered for both loss and damage.
Almost; the only real exceptions are hazardous materials or items prohibited by law
Depends on which service you use
Yes 9-5
Only fedex express/overnight
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