Avalon Apartments

Robin Russell

Love this place! Everyone is so helpful, pleasant with the surprised with the amenities that they offer. I love living here, the best place to live by by far hands down. They even accommodate my needs when needing a different apartment. This is what I call top notch

Josh Childress

Nice apartment building nice looking and well kept

Thomas Callaway

I have been a resident for years and have to mention some concerning issues that have recently arose since the new management corporation, Southwood Realty, took over. I’ll focus on my top three concerns. 1. The deteriorating property. a. There is a stark difference between the newer Saxon Place and the classic Avalon floor plan. However they are all priced on the higher end and you’re required to pay for cable, internet, trash, and three separate water, sewer, and admin bills on top of a high market rent. This is not a luxury complex besides the pool. Literally the pool is the only thing going for this place. b. The amenities are not maintained properly. There are some serious safety issues throughout the property that needed addressed years ago. The gym has had broken equipment for years. The cardio room frequently has had A/C issues as well. The courts no longer have proper lighting. The new grills don’t work and never have gas. The pool patio has a tv mount, but no TV. The car wash vacuum hose doesn’t even have an attachment and the water hoses don’t have spray nozzles. The dog washing room does not get cleaned often. Half the computers don’t work in the business center any time I’ve needed them. c. The maintenance team under the new management is focused on speed of completion and not quality of service. They no longer contact you before entering as a courtesy. You also have to submit a request multiple times because they don’t actually address this issue properly. 2. The high turnover. a. A few years ago Avalon boasted one of the best teams I have ever seen at an apartment complex. Too bad the new management couldn’t retain them. Stephanie is the only one left. She’s also the hardest working and friendliest employee in there. I always see her around the property and she’s still the only one that even seems to care for conversation. The rest will push you out. I’ve even witnessed them cut Stephanie off mid conversation while I’m in the office. Does not seem like a healthy work environment. b. Again the maintenance staff does not seem capable or well trained. At least the last company seemed to have some organization. I think these guys could get away with anything. They just ride on golf carts back and forth to the many garages they occupy. Looks like new guys every week. 3. Crime a. Just look up the crime reports for here. It’s astonishing. b. Car break ins. Rather than getting emails about community events or socials, we get patronizing communication on how to properly lock our cars. Though I’ve seen busted windows before. I’ve also witnessed guys jumping the fence numerous times. c. Patrolling has ceased. It definitely gave me peace of mind to know at least there was a patrol car that would monitor the property. Guess that’s no longer in the budget. That would be a few worth paying here in my opinion. Cable is not optional, but safety is. The best part about this place is the community. I can genuinely say the residents have become close friends. I just wish that the property could live up to the high rent they charge.

Rachel Grade

I absolutely love living here! Every maintenance issue I’ve had has been handled on the same day, and the facilities are always clean and well maintained.