Chase ATM

Monica Caraballo

Before coming to this Chase branch I didn’t think there was a horrible one but now I know there is. I came in to perform a business transaction and not only was the staff there unaware of how to do it but it was insinuated that I could be lying or trying to commit fraud. When I presented a business letter to obtain authorization to perform a transaction I was told “how do I know you didn’t write this letter yourself”. I don’t understand how a bank would look at a $100,000 plus check that is presented to them and act like they have never seen one before. It really showed the type of branch they are. I ended up having to go to another Chase where the transaction was completed. I would recommend using any other Chase branch as the staff here are completely incompetent.

Krish M

Worst customer service possible. Tellers take WAY to long to process transactions and are so slow. The line takes forever, and the security lady in front, is bossy and rude, dictating where people should stand … it’s common sense to move up when someone else moves up in line but she still feels the need to tell us that … like cmon … I hate coming here, worst chase bank in the Bronx.

Sam Schwartz

Why has the Chase ATMS and the bank in Bay Plaza itself been closed for the past four days..

cassiem davids

This is ridiculous. They have no order of operations. I am sitting here with my mother, trying to help a with her account issues. She is a senior citizen. They are refusing to explain procedures to her. Also placing people without appointments in front of her. I am for helping people start their business, but don't neglect the seniors, they still worthy. of your attention