Extended Stay America - Cleveland - Middleburg Heights

Melissa Gott

The hotel rooms are in need of updates, very old and tired looking. The room itself was dirty, there was old food left in the kitchen drain strainer, coffee pot was not clean and the floor had old jelly beans in the corner. The furniture, lamps and light fixtures were all dirty. When we checked out the lady behind the front desk that had a shower cap on her head was very bothered by the fact I asked her if we could check out. Very disappointed!

Nicole Panayiotakis

Rooms could be cleaner. The cabinet doors under the sink in the kitchen have not been cleaned in a long time. There was grease all on the opening and would stick to your hands. For the price of the room otherwise it was fine. Great location. Close to all.

Christine McCall

Everyone at this location is absolutely phenomenal from Mark the manager to every front desk person to the housekeeping and the maintenance person always have a smile on their face always willing to help and always just a pleasure to deal with the rooms are great they’re spacey great pricing everything is clean and they’re following the COVID-19 guidelines the laundry room is nice as well as the little workout room in in the summer they have a great patio. I definitely think this is the best extended stay location in the greater Cleveland area

Verified Hotel Guest

Positive: The location was great the staff that I did get to meet was pleasant the room was good better than I thought it would be! I really dislike pets in hotel I kept hearing a very large dog in one of the rooms when someone walks by he¿s barking Negative: Pets in the room