The Orthopaedic Institute - Ocala

jay vignola

I recently had my wrist operated on by Dr. Mahmood. I can't praise this place enough !

Barbara Brinkley

Arrived on time for 3 scheduled appointments. The wait time to see doctor is unacceptable. Each time, I waited 45 minutes before the doctor came in. I left on the 3rd visit without seeing the doctor after waiting again for 45 minutes.

D M

Called and asked an easy question. Person directing call was extremely rude and hung up on me. Unreal that people like this are answering the phones for this company.

Kyle Wood

A friend of mine is a patient here for physical therapy. The doctors are good but the receptionist in the physical therapy office is absolutely horrible. Everytime she has to call she gets treated so rudely in a condescending manner and it always puts her in a bad mood and sours the otherwise good experience with the office. From reading reviews it looks like a lot of patients have this problem. If you have a so called receptionist who hates people and treats them horribly maybe they should be moved to a different position or let go all together. I've suggested she tries to move all her appointments to the Summerfield office. Hopefully the office manager sees this review and gives appropriate training to their staff about phone etiquette.