Address: 2875 Mall Hill Dr, Lakeland, FL 33810, USA
Phone: +18639370010
Sunday: 1–6PM
Monday: 9AM–8PM
Tuesday: 9AM–8PM
Wednesday: 9AM–8PM
Thursday: 9AM–8PM
Friday: 9AM–8PM
Saturday: 9AM–8PM
Bobby Evans
Service Department is terrible! Even with an appointment, a whole day went by and not one person called us to let us know that we would need to leave our vehicle overnight. So we were left without our Jeep and if we were to pick it up, we would have to start the waiting period all over again. Communication would have made this better but the service writer said, " why would I call if I don't have an update?" Well sir, you could call and let us know that we need to leave our vehicle overnight and make transportation plans for our family.
George VanLare
Ordered a 2023 Jeep Wrangler 4xe and it was the easiest car purchase of my life. What I was told it would cost in June was what I paid in September. They received my Jeep and I picked it up the same day. Great experience, would highly recommend.
Darrell Kysor
Great service as usual.
Ted Culbert
Not a good experience. If I go back again and it happens what happened before I will turn them into the corporation and I'm talking about Jeep and Dodge.
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Never buying from them again either.. same thing. Screwed me over.
Just don't ever buy another vehicle from this place, they really do suck I worked there I should know.
They advertised a 2018 Grand Cherokee for 31,699. We drove it...sat down and they added $2300 for recondition feeds and $295 for a 2nd key!! We said no thanks and left. Two days later they lowered the price $800. We called back expecting to get closer on the deal..nope...they added $800 to the recondition fee...sort of like moving the goal post. These guys are cheats and crooks....STAY AWAY!!
I’m currently having issues w my repair that wasn’t done correctly. Still working toward resolution.
We were and had terrible experience. Message me thru Google
Look, these clowns at these dealerships play games. I worked at Lakeland Chrysler and they tell people from a thousand miles away that the car that they are looking at online is on the lot and hurry up because it's the last one. When the customer gets there bingo the car is sold but let me show u this one it's a little more but. It would not surprise me if they damaged it on purpose to try and make u keep the vehicle you got from them. Look they all play this game. All dealerships. Do yourself a favor and utube on car scames at dealerships before u buy any car and u will know what to and not to do and pay for.
For the most part dealers do send them by mail.
Never had a bad experience. The manager Mike Rago has an excellent team of technicians working at this shop. They can be busy at times when servicing your car but at the end of the day they, they got it right the first time.
Go in and ask for management
I probably will never take my car there again they charge me for stuff they don't do and it takes so long to have it done
Go to the bank. Don't let these clowns get involved in your financial stuff. Buy the car as a cash out the door price with out all those made up fees be careful and ck those fees with the state because the make them up and take your money. Like a delivery fee and fee to put gas in it and to get it ready for u all that is BS just to get more money.
Absolutely, be sure to consult with a service adviser for more specifics and setting up an appointment.
It's best to call for current availability and pricing.
You can take your vehicle to any dealership for service. No questions asked.
No but they do offer a credit card. I would most definitely check the interest rate. You might be better off just using a regular credit card.
Their unprofessional!! And they tried to put us in something more expensive and something that we did not want!!! He was unfriendly and all about Patting his pocket!!!
Don't understand your question
U might want to ck everything they do to your car. They are just parts changers nothing more . there's no way in tne world that i woultake my vehicle to them. I worked there and can tell u don't take it there. Take it someplace else. Look up my yelp review on this place.
They are comparable. Need to call for any discount.
For the love of everything good. Go some other place not here. You also know that the will do e erything they can to tell u that u need this and that. They get a bonus for up sales if u need it or not. They bank on you being a know nothing about cars kind of person.i worked here for two years. I am telling u they suck. They are part replacers. They keep changing parts until they find the right one and then tell you after they charge u for all those parts that they were all bad. I worked in parts. When I sat take your car someplace else I am not just saying it.
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