Address: 211 E Six Forks Rd #117, Raleigh, NC 27609, USA
Phone: +19198338899
Sunday: Closed
Monday: 8:45AM–5PM
Tuesday: 8:45AM–5PM
Wednesday: 8:45AM–5PM
Thursday: 8:45AM–5PM
Friday: 8:45AM–5PM
Saturday: Closed
Olivia Randolph
My husband is detained for a dwi and wanted to attend a group for addiction to alcohol. He has taken court-ordered classes and wanted to attend more sessions by himself. It was told to this place from get go he was detained and where he was being held at. Well apparently this isn't allowed bc of him being in a different state currently which is so odd because online counseling has become quite a popular thing. Anyways the apt was set for 2pm with randee conn. I get a call at 10 30am?? asking for my husband I told them he's detained the receptionist knew this from get go. I repeatedly got ask why choose here he can find somewhere else an THEN THE conversation went to " so why now that he's detained does he want treatment, I find that odd" I was ask this 2x. Isn't being detained basically rock bottom for som people not all but some. Being a recoerin addict myself on mat programs I was disgusted at this question. So be aware if the find "your timing to get help" odd they will have somethin to say. i can't believe this ldy works as a addiction counselor. No respect what so ever. Also to add the receptionist wanted payment yesterday. Payment for somethin the can't even do cording to the counselor.
Grant Sealey
Terrible staff, all they care about is your money. I paid $100 for an assessment, on the day of I was told I hadn't got the correct paperwork from the clerk of court, which was incorrect, so I was told that I had a 100 credit. Well it's been 6+ months and I've called and left voice-mails and never got a call back until I leave a message saying I want to make a new appointment. Explain the situation and I am informed that the $100 i paid was "lost." Eventually they end up offering me a $50 credit. I understand it's only $50 but that's $50 that I already paid plus over 1,000 I'd have to pay for the classes.
Adolphe Bolliger
They were also really great about keeping my family informed about what I was doing and helped him understand better what I was going through and how best to help me through it. Since getting home I’ve stayed sober and my husband and I are doing better than ever now.
Marisol Arriola
They have virtual classes which is great :) , and instructors are cool!
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We are usually able to take appointments daily. No waiting list
We are usually able to take appointments daily. No waiting list
Hi, sorry, we are only in Wake County.
Thanks for reaching out. I'm not clear what you are asking. If you're asking about how long do people attend groups, it depends on the clinical recommendations. Lengths of stay are a month to 3 months.
Good morning, The cost depends on the level of care, whether it is group, individual or intensive outpatient. The rates are different for each. We are in network with most insurance companies and we follow their requirements, with some price considerations for people who have no insurance. There is a cost, though, for all of our services. Please call (919) 833-8899 for more information.
Hi, All programs at Licensed facilities are determined by a compressive substance use assessment. Once the assessment is completed the licensed or certified counselor will provide a written outcome to the assessment with the recommendation. Prices for assessments vary according to the purpose for the assessment. If one got in trouble at college, the price is typically lower, if it is a divorce/child custody assessment the prices are higher. Give a call to our office and we'll be glad to answer all your questions. (919) 833-8899. Thank you for contacting First Step!
We provide counseling for DOT clients who have had an assessment.
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