Pacifico Ford

Category: Ford dealer in Philadelphia, Pennsylvania

Address: 6701 Essington Ave, Philadelphia, PA 19153, USA

Phone: +18886949782

Opening hours

Sunday: Closed

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–5PM

Reviews

Brandi Ray

Sep 13, 2022

Absolutely the worst service I’ve ever experienced. My car has sat on their lot for over 6 months. Waiting on a part is the reason I’m given. This car was purchased from Pacifico brand new and to be now treated like a afterthought is horrible. When I asked about a loaner vehicles I was told they don’t do that anymore since COVID. I can’t explain the level of disappointment.

redden fam

Sep 12, 2022

Came in to get tires they couldn't find them I had sit around and wait hours while my truck had no tires. Some of the worst customer service I have ever experienced no comunication. The service center is extremely slow and unorganized. My family been buying cars here for about 20yrs. We won't be buying another car from them again. 😒 I suggest going elsewhere for a car and better service.

Michele Kalitz

Sep 12, 2022

No one can touch the deals they offer you. Extremely great customer service. They work as a team to make sure your taken care of in every aspect.

Shona Witherspoon

Sep 10, 2022

Very friendly, fast and lets you know step by step on what what’s being done with video. Keep up the good work guys

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Questions & Answers

Do I need to have an appointment to get an oil change?

Sam Crawford | Sep 15, 2019
Aquarius Walker | Sep 15, 2019

Nope, But it's preferred to save on time. Plus on certain days if you have an appointment for an oil change. If it's not done within a certain timeframe then it's free. So that's why I say appointment preferred. Hope this helps. 😊

Do you help with inspections and emissions?

Laura Willingham | Sep 15, 2019
Joe Brown | Sep 15, 2019

Yes

Do you offer loaner vehicles if I leave my car there for service? Do you have a shuttle or something?

Tasha DeRollo | Sep 15, 2019
Jennifer Smith | Sep 15, 2019

There is also a shuttle Service

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What are the Covid safety practices like here?

Anonymous | Sep 14, 2022
Keeta M | Sep 14, 2021

If you test drive, they send you by yourself. Masks are on throughout the whole place inside

i have recall indication on my ford pass it has given me field service action number which is -13N03 which i believe electronic throttle body issue. last couple of weeks my 2012 Ford escape acting weird.its fuel consumption increases 3 times more

mainul kaisar | Sep 14, 2021
Frank Correa | Sep 14, 2021

Please make an appointment with pacifico ford they will take care of you and your car

Hello..I just got mkt and I want to get it looked at do I need appointment for such?

Raymond Alexander | Sep 14, 2020
Kisa Charles Gregory | Sep 14, 2020

Im not sure what that is, but I would think so. Give them a ring. They're very flexible. X

Do you sell auto parts

Lamont Anderson | Sep 14, 2020
e harmon | Sep 14, 2020

They have a great parts department

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how can i make a appoinment to check my ford focus 2012 for transmission problem?

bin yi | Sep 14, 2020
Rob Leach | Sep 14, 2020

Just call pacifico ford service department and make an appointment

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Do you sell coolant?

William Houlette | Sep 15, 2019
AbdullaahLateef Muhammad | Sep 15, 2019

Go to Broad and Parrish streets at PEP BOYS THEY SELL COOLANTS THERE! OKAY? Pacifico sell new and used cars and trucks, automobile parts, and automobile accessories.

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How do i go about getting the entrance combination to my 2002 ford expplorer I've recently purchased.

Leroy Drayton | Sep 15, 2019
Judy W | Sep 15, 2019

Call and ask for Mr Gary he could probably help

Do they have a drop box to place your keys if you would like to leave your car to get work done?

Salah Bouguerida | Sep 15, 2018
Hector Ravioli | Sep 15, 2018

They do, i recall seeing it when i was there for an oil change. Can't remember if it was on the bay door or the door next to it but it's right in that area.

Hi can u guys clean the car.?full details. Inside. I hv .if yes how much is it.

Assata Camara | Sep 15, 2018
Assata Camara | Sep 15, 2018

I hv to make an appointment

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hi can i bring my ford 500 (2005) there for a estimate for repair.. it was hit while parked by a Chevy avalanche last Friday.. i believe it may have frame damage. i want the ins. company to fully repair the damages not just the body.

Dawnsherrell Thiam | Sep 15, 2018
Jerry Hodges | Sep 15, 2018

Yes but you should ask about the insurance deductible first to make sure you know the out of pocket amount.

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Can I come in the morning for old change

Massfoday Toure | Sep 15, 2018
Felix Vazquez | Sep 15, 2018

Yes you can. They also have the QuickLane Center that also do oil changes. No appointment needed .

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What about Lincoln MKX models

Lawrence Talley | Sep 15, 2018
Manny Melendez | Sep 15, 2018

Yea

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