Hampton Inn & Suites Poughkeepsie

Dawn Schinella

I booked conjoining rooms for 1 night for myself and my bridal party so we could get ready for my wedding the following morning. The rooms were big and clean, and the front desk staff that greeted us was amazing. I received a text from a woman named Alyson shortly after checking in who asked if we needed anything. I asked her for a few more blankets and pillows and she arrived in minutes! She was so great. HOWEVER, the next morning while we were getting ready, apparently the curling iron we were using set off the fire alarm?! A man, who I can only assume from his attitude was some kind of manager, came up to our room and demanded that we stop immediately. As a bride with a deadline, that was impossible and I told him such. He snapped back at me again and told me that we needed to pack everything up (including my wedding dress and my bridesmaid’s dresses) and we needed to move to a meeting room on the first floor. I again told him that was not possible. He told me if we do not stop the fire department would show up because the alarms are “new and sensitive”… which is not my problem. Long story short, we found some towels and paper plates and continued to waive them in front of the alarm in the room, which eventually stopped it. This is EXACTLY how I wanted to spend the morning of my wedding… My conclusion to this is yes, the rooms are beautiful and I would recommend this hotel BUT ONLY if you are not a bridal party trying to get ready for a wedding, or if you are planning on using any heat tools in general because their alarms are “new and sensitive” and you will set off the alarm and be approached by someone with a little bit of authority who thinks he can talk to you like you are child. It’s amazing that he believed speaking to guests like that was appropriate. If he is a manger of some sort, I wonder who he bribed for that position because his performance does not qualify him in any way. Good luck to all future guests!

Martin Gora

DIRTY, GROSS, OLD, AND SMELLY HOTEL. AVOID AT ALL COST. I was travelling with my kids, so we booked $350 per night suite with 2 queen beds and a sofa bed. We checked in at about 7pm only to find a pile of dirty towels and linens on the floor in the middle of the room. And I mean really dirty, with blood and fecal matter. See images. Absolutely gross. Not to mention it was supposed to be non smoking room, but it reeked of cigarettes and possibly vomit. The front desk person told me there were no other rooms available so I was forced to spend the night. The only thing they did for us was sending someone to pick up the gross stuff from the floor. Entire hotel was really dirty, the carpeting on the halls was stained, and it smelled. Also, the so called "suite" - from my experience "suite" usually has more than one room, there is separate living room with the desk and sofa and then there is a bedroom. But at this hotel "suite" means one room with two queen beds, plus a desk in the middle and the sofa in oppose corner. The images shown on the hotel website are very misleading, the same room was photographed from different angles to make the impression of separate rooms. My advice is to avoid this place, there are two other hotels nearby (less than a mile) that I've stayed before, with clean multi room suites at the same price.

Michael Fallon Jr

Room was clean but dated. Toilet continued to run throughout the day. Pantry was almost completely bare. One elevator was down and broken and the gym equipment wasn’t functioning the clock in the gym was completely dead. There was plenty of parking and the area seemed nice enough. Just seems like management was missing a lot of attention to details. The associate who checked me in was pleasant. Won’t be staying here again. I stay at a lot of Hilton properties for work and this was not a good representation of the brand.

Suzan Guberman

The room was generally clean and comfortable. However, the shower door didn't close well, the blow dryer did not work, their was an area where the wall was filthy and I had no light bulb in my bedside lamp. Ryan at the front desk didn't care and would not listen. In fact he kept talking over us so that we couldn't get a sentence in at all. The manager the next morning was very apathetic as well.