Address: 96 E San Fernando St, San Jose, CA 95113, USA
Phone: +18882804331
Sunday: 9AM–7PM
Monday: 9AM–9PM
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 9AM–9PM
Saturday: 9AM–7PM
Mithi Pandey
I literally go in there and get my task done in like seconds. It's so easy to return / collect orders. The staff is super nice and friendly !! :)
Matt Bryson
Although the staff was friendly, my return was never scanned in. Luckily, Amazon refunded me anyways, but I would have preferred to not have gone through this process, and Amazon have returned the item properly.
V33J S
Awesome spot, actual Amazon Hub Store front. Parking can be a bit difficult depending on time though so be aware. I haven't had any issues yet. Self service returns with scanners near locker setup. Assistant at front desk of needed. Tape, cutter, bags, and table provided. Plus you can recycle.
Nicholas Simone
First time using an Amazon hub locker, and was very easy to use; pulled up my email scanned the code and grabbed my delivery. The location is right in downtown SJ, where parking is limited. There are however, 4 spaces right at the store …
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Yes we are allowed to park in the loading zone right infront of the store to quickly pick up and return packages.
Yup! Just use the kiosks by the front.
No, package pickups are only during business hours.
They only have big bag and small bags which means for light and small things .. the biggest size is like larger than a lady hands bags.. but you can just bring in the original box and just print a label and hand in to them if its big box... the simple answer is no.. you dont need to box it like ups .... as long as it's in the original container so it doesn't fall out .. then you're good
After a certain amount of time, if not picked up, the item will be sent back and refunded but I would call them just to make arrangements to expedite the process
Yes. You receive an email with a code when it's ready for pickup. When you're there, click the button and get your code. 1 minute wait and then scan your code at a certain locker. The door will pop open. The email will guide you the whole way.
Try to visit in the afternoon when downtown is less busy to get metered parking. The garage no longer validates so you have to pay.
As long as you can generate drop off at Amazon hub, you should be able to return there
Not here
I don't know what that is.
It would be in the listing if you can't ship there. So ordering a couch, probably not, but large boxes can be picked up at the counter.
In check out of Amazon, select a diffrent address and choice the hub locker at the bottom of change address part.
Yes, you can
I think they are open until 9 every day. But maybe not on Christmas eve or new year. Call them ...
As long as they open and you receive the reminder confirmation of the item is available to pick up. You can come to pick up.
We receive large packages all the time but it has to give you the option to ship to that location. You can not manually input the address. This will result in issues receiving the item due to it not going through Amazon's delivery process.
Yes anything ordered from Amazon online
This is not just a pickup locker, it's a return center as well.
There is no drop off outside the actual store . You will have to unfortunately wait till the door opens
Yes it's only Amazon returns. Please be prepared to search for parking
Amazon will send you an email and/or text message to let you know your order is ready for pick up. The message will have a link that you click on, which will give a scannable screen on your smartphone that you use to open a locker door to access your package.
They have bag that you can take and put your item in that is ready for shipping.
A few cents I think,
No, you can't just pick it up. You will have to wait for delivery.
This place is only for deliver or pick up no for buy something
No your items must be dropped off,but they do have materials tape/labels so that you can do it on the spot.
No only Amazon packages can be shipped here because it is an Amazon owned and operated delivery location. If you wanted to have an item shipped to a pick location in general i would suggest possibly ordering through UPS and receiving it at one of their pickup location or having it delivered to your local post office that supports pickups.
They can be printed there at one of the kiosks
You can wait till Wednesday to pick up both.
You just have to drop it of.
It is open everyday till 9pm. This is a self operated center.
The drop-off box is inside regardless of size, but for large items like that you would have to give them to an employee
You should receive an email message when your item arrives.
There arw employeees there to take your big box. Its like their warehouse to received returns. There are bags yiu can put your stuffs in if u dont have boxes. Life is much easier and saving the planet
Yes! Just make sure all return labels for each item are on the outside of the box.
All the mailboxes inside the office, i have not seen any mailboxes outside.
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