Familiar Surroundings Home Care

Category: Home health care service

Address: 18 Oak St #2015, Brentwood, CA 94513, USA

Phone: +19255164912

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Frank Grgurina

Apr 21, 2021

Outstanding employees who show true care and compassion for their clients! Very thankful to have their service.

Shanna S

Feb 4, 2021

This company is more like a family, the way they stepped in, to care for my Aunt has been such a blessing. Thank you so much.

Bianca Camille Guerrero

Feb 2, 2021

The company came through in helping us with my mom during COVID. For working professionals like me, it makes me feel secure knowing my mom is taken care of and they did. Thank you all for the hard work your staff are putting in to ensure client safety. I definitely recommend to be the first choice when it comes to home care.

Amelia Mac Kinnon

Jun 26, 2020

I highly recommend getting care from this company. They have the best caregivers which means they treat their caregivers right. Thank you for going above and beyond helping my mom out.

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Questions & Answers

Why should I use your service instead of someone in the newspaper?

Familiar Surroundings Home Care | Apr 17, 2022
Familiar Surroundings Home Care | Apr 17, 2022

"Our Personal Attendants are our employees -That means they are screened, bonded, and insured. As their employer, we pay all the payroll taxes and worker’s compensation. You don’t have to worry about the quality of the Personal Attendant or about the liability of having someone in your home – we take that responsibility. We would be more than happy to discuss our Personal Attendants with you as well as the services they provide. We carefully screen and check references on all our prospective Personal Attendants and conduct a thorough personal background check, including the applicant’s driving record via the DMV. Potential Personal Attendants are also subjected to standardized testing to ensure basic comprehension of providing care, TB screening and an initial 5-hr orientation with ongoing monthly in service trainings. Contact Us Today! (925) 516-4912"

Can I meet the Personal Attendant in advance?

Familiar Surroundings Home Care | Apr 17, 2022
Familiar Surroundings Home Care | Apr 17, 2022

Yes. We want you to feel comfortable with the choice you make for yourself or your loved one. Our dedicated staff will help you find the Personal Attendant that is right for you. If for any reason you are not completely satisfied, our staff will make it a priority to find one that fits your needs. Contact Us Today! (925) 516-4912

What if my Personal Attendant is sick or goes on vacation?

Familiar Surroundings Home Care | Apr 17, 2022
Familiar Surroundings Home Care | Apr 17, 2022

We have trained Personal Attendants that are available to relieve when needed and are able to fill in for your Personal Attendant. Contact Us Today! (925) 516-4912

How long does it take to get a Personal Attendant in Contra Costa County?

Familiar Surroundings Home Care | Apr 17, 2022
Familiar Surroundings Home Care | Apr 17, 2022

Generally, we can fill a position within 4 hours. Contact Us Today! (925) 516-4912

Do you provide care in facilities also?

Familiar Surroundings Home Care | Apr 17, 2022
Familiar Surroundings Home Care | Apr 17, 2022

Yes, care is available in Assisted Living Communities, Skilled Nursing Facilities, and in hospitals. Contact Us Today! (925) 516-4912

How does in-home care in Contra Costa County cost compare to assisted-living or nursing homes?

Familiar Surroundings Home Care | Apr 17, 2022
Familiar Surroundings Home Care | Apr 17, 2022

Our in-home care costs are based on an hourly rate for all services and determined on your Needs Assessment. In comparison, Assisted Living and Skilled Nursing Homes typically have you pay one flat rate for your board and additional fees for services. Contact Us Today! (925) 516-4912

Are your services covered by my health insurance or Medicare/Medical?

Familiar Surroundings Home Care | Apr 17, 2022
Familiar Surroundings Home Care | Apr 17, 2022

Medicare and Medical do not cover non-medical home care services. Many long term health insurance polices do include coverage of services. Please check with your individual insurance company for explanation of benefits. We can bill your long term care insurance company and follow up to make sure you are reimbursed. Contact Us Today! (925) 516-4912

How much does the services cost and what does it include?

Familiar Surroundings Home Care | Apr 17, 2022
Familiar Surroundings Home Care | Apr 17, 2022

"Costs for services are based on an individual Needs Assessment and level of care. We offer three levels of care: Level I - Personal Attendants are trained to provide assistance with mobility, companionship, reading of mail, meal preparation, light house cleaning, linen changes, laundry, ironing, pet care, transportation with escort and physical exercises. Level II - Personal Attendants are trained to provide all of Level I services and are qualified to assist with bathing, grooming, personal hygiene, incontinence care. They can help you get dressed and remind you to take medications. Level III - Personal Attendants are trained to provide all of the services listed in Levels I and II and are qualified to help you transfer from bed to wheel chair or to the car and can assist with other special equipment you may have in your home. Additional specialized training includes: Hospice, Dementia, and Parkinson’s."

Who needs in-home care in Contra Costa County?

Familiar Surroundings Home Care | Apr 17, 2022
Familiar Surroundings Home Care | Apr 17, 2022

Individuals who need assistance with their activities of daily living would benefit from In-home care. Contact Us Today! (925) 516-4912

In what areas are your services available?

Familiar Surroundings Home Care | Apr 17, 2022
Familiar Surroundings Home Care | Apr 17, 2022

We are family owned and operated focusing our attention on quality of care. Our services are available throughout Santa Clara, San Mateo, Contra Costa & Santa Cruz Counties. Contact Us Today! (925) 516-4912

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