Address: 844 N Main St, Mt Airy, NC 27030, USA
Phone: +13367196588
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Mike Vaillancourt
Called twice,both times before 10:00, return phone didn't happen until around 4:00. If this is how management thinks it should be run good luck. Went down the road and signed up at your competitors gym. Maybe having a full time staff is a good thing!
Ada Vives
One star is far too generous. I joined back in July and cancelled shortly after. It’s not the gym I needed for my family. Based on the agreement I could cancel and receive a refund of at least 90% of what I paid. Well I submitted my …
Giselle Vives
One star is far too generous. I joined back in July and cancelled shortly after. It’s not the gym I needed for my family. Based on the agreement I could cancel and receive a refund of at least 90% of what I paid. Well I submitted my cancellation notice called to confirm it was taken care of and was rushed off the phone. I waited about 10 days assuming it could take time for my refund to come through. Nothing. No refund. I called back numerous times, left messages, and even showed up. They don’t answer phone calls, return messages, and are not usually there at the hours stated on their website. Terrible, terrible service. I finally get a hold of Naomi? Spelling may be off. She is the one that runs it and let me tell you….. That is not where she should be. Having managed many gyms myself (out of state) she should not be the face of a gym. Her attitude was rotten, no customer service skills whatsoever. She told me they don’t typically give refunds…. I pointed out that per the agreement she needed to. She was not happy and was really trying not to give me my refund that I was entitled to. Finally she told me she would give me a partial refund of 25% less of what I paid. The total she gave me was way off and not even close to 25% less. Either way I picked up my refund, she did give me the 90% of what I originally paid but not be before telling me it was “not worth crying over” to which I responded to with “it does not cost anything to be a decent person”. The unfortunate part is that this is the only commercial gym in town. There are a few other community gyms you can try but people join here for the convenience of the hours. My suggestion to you is look elsewhere if you can and dodge this bullet. If you have no choice make sure you read your agreement and understand it fully or you will be taken advantage of. Good Luck
zack Croft
I'm a night owl and the vibes here are immaculate. everyone I've encountered is super nice good equipment everything i need 10/10
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About $35 per month
Yes
$40 12 month membership (pretty sure)
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