Research Neurology Associates

Julie Harp

DO NOT GO HERE!! I have tried several times to get my prescription changed as discussed in my last appt with Dr. Niles, but had no luck. Her nurse or assistant NEVER called me back to discuss my prescription. I had to have my PCP call this office to get a response. This office is negligent!! DO NOT GO HERE!!!

Jessie Geivett

I’ve been going here for a couple years without issue. Then my doctor leaves and they never tell me. I only found out because I had to call them (took multiple calls and voicemails before I heard from them) to try and renew a prescription (which still hasn’t been renewed). Then the receptionist/secretary lets me know that they had an old number on file. So I give her my new one and she wrote it down wrong! So I drove half an hour for my appointment (that I had to wait over a year to get) and I walk in and the lady tells me “you don’t have an appointment today”. Your phone number is wrong” they didn’t try to contact me any other way (even though my email is ON FILE) so I wasted my gas and time, took off work specifically to come here, and I STILL HAVE NO MEDICATION FOR MY MIGRAINES. Now I have to wait until the END OF FEBRUARY to have my next appointment. It’s ridiculous! Not to mention how out of the way the entrance to the neurology section is. Which is a whole other problem.

Breanna Alexander

If zero stars was an option, I'd choose it. I have waited a month just for lab results. Not including my mri results that should be ready now and my symptoms are worsening. How the heck do they not answer their phones when someone calls? I have been calling twice a week with no luck. I just leave a message for my neurologist and never hear back. STEER CLEAR OF THIS PLACE

Tina Nickens

This office has terrible communication. You pay for certain papers to be filled out and faxed but it never happens, they end up loosing whatever papers have been left.. This office is going to be the reason doctors loose patients due to their horrible service..