Canyon Bicycles USA

Category: Bicycle Shop

Address: 5600 Avenida Encinas STE 180, Carlsbad, CA 92008, USA

Phone: +18332269661

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 11AM–6PM

Wednesday: 11AM–6PM

Thursday: 11AM–6PM

Friday: 11AM–6PM

Saturday: 9AM–5PM

Reviews

bjetinsp

Sep 14, 2022

Since the bike industry has had supply chain issues It’s been difficult to get the bike I originally wanted. I jumped at the chance to get a Roadlite 6 when one became available last month in my size. This is a do it all (road, path, and dirt ) bike for my local rides. Assembly took less than an hour. After putting 150 miles on it, everything is adjusted perfectly. I have not tweaked anything except for moving the seat back a little. The shifting is spot on up and down full range and the brakes do not rub or squeal. Good job Canyon

Ralph Mlady

Sep 13, 2022

It was easy to order my bike. The sizing was spot on.

Rodney Erkson

Sep 13, 2022

I bought the Canyon Lux Trail CF 7 in size Medium and couldn’t be more happy with it. I received the bike on August 30th 2022, have 9 rides on it and 200 miles as of 9/12/22. After receiving it, set up took about 30 minutes and setting the rebound and correct shock psi took a few rides to get dialed in. I’ve already set PR’s and Top 10’s on segments I’ve been riding for years actually crushing a bunch of them. I love this bike! I will also order the full XC Lux 7 with 100mm travel at some point. I know that a few of my friends are now considering Canyon as a contender for their next purchase and I for one will help sway them in that direction. I love this bike! Cheers!

Doug Patterson

Sep 12, 2022

I purchased my Canyon based on everything I'd see by following the Vegan Cyclist, Tyler Pierce. Comfortable and smooth.

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Questions & Answers

Hi, Do you have sample bikes that we can test ride at this location? (Just like in HQ in Germany)

Lauren Willing | Sep 14, 2018
Jose Cardenas | Sep 14, 2018

In April 2018 their show room will be up and going having bikes to show for fit and sizing but not sure if testing would be available.

Do I need appointment at the showroom?

Delfin Antonio | Sep 13, 2021
Rudy Riyanto | Nov 17, 2021

No. But they limit the number of visitors. It's 1 on 1 with sales team. Like a bicycle boutique. 😁

How to order a bike? is the Carlsbad showroom open now? I'm in San Diego. Thanks,

Tony Luu | Sep 13, 2021
Gavin Ch | Sep 13, 2021

The carslbad showroom will be open in 1 to 2 mothns. You can't buy there bikes there you have to order online, (only way to get ur new bike)

Any idea when the showroom is going to re-open ?

Paramusical | Sep 13, 2020
Dave Bottomley | Sep 13, 2020

Unsure. Try sending a note to customer support. They responded to a question I had about Garmin mount availability in the US. Good luck!

CAn I send back the giant box so that it does not go to the landfill?

D Ames | Sep 14, 2019
Marco Araujo | Sep 14, 2019

You should be able to recycle it or keep if you gave the space and think you may do a bike trip in a near future.

what forecast to have in stock the Speedmax CF SLX 8 Disc Di2? And if I buy from Canyon US the bike comes from Germany and I pay tax? or does it come out of the US store?

Lucas André Peters | Jun 15, 2022
Jarred Sutherland | Jun 15, 2022

Can’t answer the forecast but ours came from the US store (we’re in Ohio). You only pay state taxes.

Can a bike be purchased directly from the Carlsbad location?

Eddie Cano | Apr 16, 2022
Jesse Lupica | Apr 16, 2022

No, it’s just a show room

ok, a place in california where they sell tt canyon bikes where i can take it the same day of purchase?

Kenneth Rosales Chaves | Nov 17, 2021
Javier McCurdy | Nov 17, 2021

Go online is the only way. To purchase a bike. Canyon. Com

Hello, I am interested in a trathlon bike, the same day that I go to the store can I take the bike? or should I wait several days?

Kenneth Rosales Chaves | Nov 17, 2021
Raul Mejia | Nov 17, 2021

Canyon is a direct to consumer bike retailer. You have to order your bike online and the Carlsbad location is only a showroom. So no, you can not buy a bike from a showroom only.

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Hi. Do You shipping to Colombia??

A Google User | Nov 17, 2021
Sare | Nov 17, 2021

Go to canyon bikes website and try to order. They only sell by internet, so they might ship to Colombia.

Anyone when canyon bike shop open ?

chharlora kim | Sep 13, 2021
Rudy Riyanto | Nov 17, 2021

It's open now.

I'd like to order a bike, Neuron CF 8 size S. The Carlsbad showroom has been closed. Can I order directly from Canyon Germany? Thanks,

Tony Luu | Sep 13, 2021
Ben Haynes | Sep 13, 2021

They ship out of Chino. I ordered mine in May and it arrived next day in So-Cal

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hello I am from mexico do you send bike to mexico how is the proccess?? I am really interested in a lux 7 2021.

Ramon acosta | Sep 13, 2021
Gio Calderon | Sep 13, 2021

If they answer you or you have info, let me know carnal. I am after a torque

I live in Arizona, can I come over to carlsbad and get fitted for a Strive and leave with it?

gregg caughran | Sep 13, 2020
Brian Allen | Sep 13, 2020

Hello Gregg! We do not hold stock at the Carlsbad location. You are more than welcome to visit us and we can take your measurements so that a size can be recommended, but the bike that you order will be shipped to your home. Let us know if you have any other questions.

The store open monday?

Karlitos Rivad | Sep 13, 2020
Canyon Bicycles USA | Sep 13, 2020

Hello Karlitos! Our our Showroom hours are posted, but sometimes change due to holidays, special events, etc. Please be sure to check the Google listing or call before making the trip. Our customer service line is 833-226-9961. And no, we are never open on Monday ;) Hope to see you soon!

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The store open today?

Karlitos Rivad | Sep 13, 2020
Christopher Kraft | Sep 13, 2020

The Canyon USA Showroom hours are: Sunday Closed Monday Closed Tuesday 11AM–6PM Wednesday 11AM–6PM Thursday 11AM–6PM Friday 11AM–6PM Saturday 9AM–5PM

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Hi, Do you have any 2xl endurance bikes to demo to see if they fit (I am 6'8" 240) Or 3xl if they are still made. Thanks

Philip Lawrence | Sep 14, 2019
Canyon Bicycles USA | Sep 14, 2019

Hi Philip! We do have a 2XL Endurace at the Canyon Showroom to demo, but we do not have a 3XL. That is a size that we do not offer here in the US. Come by during our normal business hours and the staff can help you with the test ride. Also, make sure to bring your ID, credit card, and wear close-toed shoes. See you soon!

Hello , Got a showroom ?

fee leap | Sep 14, 2019
Bart Salatka | Sep 14, 2019

This is a showroom and their US headquarters. They have bikes you can borrow, but you don't buy them there; just online. I went on a Wednesday and was the only one there. I borrowed a Grail for a 2 hour ride, then went home and bought one. If it is busy they only allow short test rides.

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Do u guys have a pump track I can use?

Chad Brooks | Sep 14, 2019
Canyon Bicycles USA | Sep 14, 2019

Hi Chad! Unfortunately we do not have a pump track at our facility in Carlsbad, CA.

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I'm from Puerto Rico and I'm interested in one of their bicycles. Do you send bicycles to Puerto Rico?

Kevin I Pacheco Lamboy | Sep 14, 2019
Canyon Bicycles USA | Sep 14, 2019

Hi Kevin! Unfortunately we are not shipping into Puerto Rico at this time. We are very sorry for the inconvenience.

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Hey did you guys has another stores in Miami or orlando near florida?

Crepes And Waffle Crush | Sep 14, 2019
Christopher Kraft | Sep 14, 2019

There is only one US Showroom, located in Carlsbad California. Canyon does have a presence at many event around the country and frequently brings a fleet of bike for demo. I am not sure if they have been in Miami recently.

Hi there, I'm from Brazil and will be traveling to us in September, I would like to know if is possible buy the bike directly at the location or only online, if only online can I pick up the bike at the location? I'll be in Los Angeles.

Jeff Wagenknecht | Sep 14, 2019
Canyon Bicycles USA | Sep 14, 2019

Hello Jefferson! Currently we do not hold inventory of bicycles at our location in Carlsbad, CA. Furthermore, in order to purchase a bike from Canyon Bicycles USA, you need a billing and shipping address from within the continental US. However, you can order a bicycle right now and have it shipped directly to your home by going to https://www.canyon.com/en-br/ . Enjoy the ride!

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make shipments to Mexico?

victor perez | Sep 14, 2019
Canyon Bicycles USA | Sep 14, 2019

Hello Victor! Unfortunately we are not shipping to Mexico, yet. But you can order from Canyon International and they will ship to Mexico.

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Can I get a stitched 360 pro to North America I can’t find it?

Alex zesiger | Sep 14, 2019
Canyon Bicycles USA | Sep 14, 2019

Hi Alex! We're sorry, but we do not currently offer this model in the US.

Hello, I am looking for a road bike directly from Germany, the bike that I want is an AEROAD CF SLX DISC 9.0 DI2. I'm from Mexico; Is it possible buying it directly in your store USA, are you able to sell in MEX? Thanks

Ollincuauhtli Mendez Ramirez | Sep 14, 2019
Canyon Bicycles USA | Sep 14, 2019

Hello Ollincuauhtli! In order to purchase from Canyon North America, you will need and US billing and shipping address. If you do not have both of these, you will have to purchase from the Canyon International website. We are sorry for the inconvenience.

Im from Canada. Are you able to ship here?

Virgilio Humol | Sep 14, 2019
sonny Guerrero | Sep 14, 2019

yes

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Can i buy a bicycle there or is just a showroom?

Víctor Ríos Sánchez | Sep 14, 2018
Ken Naumann | Sep 14, 2018

Just a showroom. You can ride a demo bike that they can fit you for.

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Why have a bike store where you cant buy a bike? Millennials!

WAT DA | Sep 14, 2018
Marcus Polino | Sep 14, 2018

It is a showroom. It's actually great so you can actually see and sit on a bike from Germany before buying. Direct to Consumer brands keep prices low that way for lower end builds. For instance, I wish YT had a showroom because I'm considering a Jeffsy along with the Canyon, but I'm more likely to drop dollar for dollar on a bike I have at least sat on. I believe you can demo them too but I showed up in flip flops and no helmet which is an insurance issue for them despite what other shops will let you do.

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Can you order just canyon frame and how much down to order?

William Carvin | Sep 14, 2018
sonny Guerrero | Sep 14, 2018

From my last visit with them in Carlsbad, it will only offered by the end of the year, which they will provide information what frame they will offer, for now it's a complete set they are selling. Thanks

Is the showroom in Carlsbad open now?

Martin R (Martino) | Sep 14, 2018
sonny Guerrero | Sep 14, 2018

Yes I believe so, but check with them beforehand

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Can I get my body measurements taken at the showroom?

Ron Portillo | Sep 14, 2018
Marc Mallinckrodt | Sep 14, 2018

Yes, i had it done a couple weeks ago

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Do you have the spectral 8.0 cf in small for sizing?

Dietrich Holgado | Sep 14, 2018
Dan Quick | Sep 14, 2018

They appeared to have a full size run there but the show room isnt really designed for that. If suggest checking out the online sizing guide and then deal with their customer service because that's really where they have the infrastructure for sizing help.

Will you be open during weekend (Saturday), I'm planning to visit Carlsbad during the weekend with my family and hoping to visit your showroom. Thanks

sonny Guerrero | Sep 14, 2018
Paul Hoffmann | Sep 14, 2018

Their showroom grand opening is this coming weekend, the 13th to 15th. Good timing for you!

Can we buy bikes from the showroom? Or do we have to do it online and have it shipped?

clarissa johnson | Sep 14, 2018
Jose Cardenas | Sep 14, 2018

The person I spoke with on the phone told me that you would still have to order online.

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