Taco Bell

Category: Fast food restaurant in Columbus, Ohio

Address: 7960 Worthington Galena Rd, Columbus, OH 43085, USA

Phone: +16148475881

Opening hours

Sunday: 8AM–3AM

Monday: 8AM–3AM

Tuesday: 8AM–3AM

Wednesday: 8AM–3AM

Thursday: 8AM–3AM

Friday: 8AM–3AM

Saturday: 8AM–3AM

Reviews

Kayla Slone

Jul 25, 2022

Unfortunately, nothing good to say. Ordered 2 meals via door dash, recieved only 1 drink (and I paid extra for the other drink as it was a strawberry Dole Lemonade), no straw, no sour cream as ordered (paid extra for that as well). Pretty disappointed that even the most simple order cannot be completed accordingly.

Wesley Rosebrook

Jul 24, 2022

I have had decent experiences here in the recent past especially during the day but a recent experience at evening was so bad I just feel the need to post about it. I work late nights and was happy to see their drive thru still open late according to google maps, so I swung by around 1 am. Their main sign light was still turned off which from my experience working fast food in the past is a tactic sometimes pulled to trick people into thinking the business is closed so they'll get fewer customers, but perhaps it was just innocently forgotten. Anyway I pulled up to the window only to be told that they had just run out of both chicken and beef. I wish I had just left then and there, but I had offered to pick up food for my partner also and I didn't want to come home empty-handed. I blame management for supply issues, not regular employees, but it's still pretty aggravating. Anyway the worker told me they still had steak. I've never had steak here and wasn't particularly interested but I asked if I could order what I wanted (two cheesy gordita crunches) with steak as a substitute for the lack of meat. I was told yes but that it would be a $1 upcharge for each. I'm not one to argue but I should have NOT been upcharged on account of the lack of meat being their fault, but the customer gets punished instead for whatever reason. Anyway, I agreed to the charge without contesting. I had also ordered a side cup of sour cream and two orders of cinnamon twists. Well the total came out to be something like $15 and some change so I paid and received my food. The employee who handed me my food was different from the one who took my order and payment and he just handed the bag to me and stared without a word, which is a big pet peeve of mine. It's a fair minimal expectation for me that whoever hands off my food at least says a single word like "thanks" or something like "here you go." When an employee is totally silent like that after handing me something, my instinct is that I'm still waiting on another item. This kind of encounter happens a lot but I consider it a negative mark for the customer service. Anyway I drove home, and when we pulled out the food from the bag, it was two regular hard shell tacos (not even supreme), not the cheesy gordita crunches I had ordered and paid for. Basically I paid roughly an extra $8 for what I received and not only that but they really skimped on the taco toppings and the steak was bone dry and lukewarm. I also had received no receipt to prove my purchase and didn't feel like going all the way back at that point. Needless to say I was a bit upset, but that being said, I had some decent experiences during the day here so I will still likely give them more chances.

Kacey Goodsell

Jun 29, 2022

EDIT: Second time they ran out of food and didn't update it online! Was very rude at the window and now we have to wait over 10 minutes because they won't switch anything out. Tried to get breakfast here before around 8:30 am and it says you open at 8 but you were infact closed. Then another time the gentleman at the window didn't give us our food because they were out of chicken and we suggest he just switch it to steak or beef and he refused and shut the window on us.

Pranav Dagale

Jun 6, 2022

I ordered 1 chicken chalupa through drive thru. When I got home I found beef instead of chicken. They can’t even get 1 order right. Disgusting experience.

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Questions & Answers

Where exactly are these pictures coming from because it certainly isn't a Taco Bell.

Peter DiGravio | Dec 23, 2018
Brian Reese | Dec 24, 2018

What pictures are you speaking of?

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