A great Apple point of sale, good service although not all sellers speak Spanish
Estela Truzman
Sep 11, 2022
Horrible costumer service! I bought the iPhone 13 and 3 weeks later they released the iPhone 14. They did not mention the iPhone 14 was being released soon and I would have waited for it as I had no rush changing my phone. I went back to the store and they refused to extend the return period for me. It’s so upsetting!
Ira Lulu
Sep 10, 2022
Customer support in apple is horrible. In store they can’t help if you ordered online. Why? You are the same company!
Does anyone know if it’s possible to walk into the store and buy an iPhone 13 pro, or are they out of stock? If so, what are the odds of finding one online? It wasn’t in my plans to buy it online, but if that’s the only way of getting one…
Juli Mansalva | Nov 17, 2021
PETER MARTINS | Nov 17, 2021
I don't know if they have iPhone 13 pro in stock, but their Aventura store almost always has a long line. I'd pull up their Aventura store web and ask the question on their site.
Hello, in this shop I would look for different generations of AirPods?
dear People at Appl. Good afternon! I just wanted to know if the store is open as usual. Because im traveling from abroad and i wanted to purchase an Iphone and get de asistence in the store as always.
Gabriel Noussan | Sep 13, 2021
Helena | Sep 13, 2021
Hello, good afternoon!
You need to make an appointment to go to the apple store and go to the store inside the mall to buy it since the one outside is for technical stuff but you can also buy it there if you need to.
Do you have iphone 11 in all colors ?
Maria Alonzo | Sep 13, 2020
Desma Bennett-Bruce | Sep 13, 2020
I have a Samsung 8plus
If my phones broken and completely disabled becuse of the whole screen pressing it self after I fix it how do I un disable it?
Brian Vasques | Sep 13, 2020
Ben Angel | Sep 13, 2020
That's a question for Apple support, not me. Go to the store or search online. Good luck.
MB 12'' retina 2016. It suddenly It stop working completely. Service point in Argentina told me that I have to replace the logic board which is ridiculous costly. I didn't used much but apple didn't recognized. Any change program? any help? cost?
JavierM | Sep 14, 2019
Jonathan So | Sep 14, 2019
Apple will do nothing unless you paid for additional warranty. They are very expensive to fix unfortunately.
good morning
I need an appointment for a technician to help me unlock a recently purchased ipad, my daughter forgot her password
I'll look forward for your answer
Thank you
Hello.
Do you have available Iphone XS max, 256 GB, gold, model A2101 ?.
Can you tell me the price.
Thanks.
Ricardo Castellani | Sep 14, 2019
Mack Sause | Sep 14, 2019
Yes
Hello, good afternoon, I make a query from Argentina, it goes crazy, it would be Buenos Aires, it is to buy a unit of the X or the 8 I wanted to know if they accept cards issued in my country. Graci
Cesar adrian Reparaz | Sep 14, 2019
Gabriel Garcia Garcia | Sep 14, 2019
If they are international toc yes
how much money does dr dre beats headphones cost in the apple store?inside aventure mall?
Carmen this apple store is pretty big but at the same time extremely busy for most of the time. If you want to make your process and life easier. I really recommend you to make appointment if you want to get something repair with the genius bar. For anything else you can go there when ever you want. Take care.
Hi, I bought an iPhone 13 and traded-in an iPhone X back in May 21st 2022. I just noticed that I got a receipt for the trade in value but I never got a receipt for the new iPhone. How do I get a copy of the receipt for the new iPhone?
How can I know if there is stock of Macbook Pro 13'' in this store? Where i can find that info?
arrow gamemaster | Jun 15, 2022
Linda Blaustein | Jul 15, 2022
I would suggest you can go online to the Apple Store like you're going to place an order for that particular item and then you can see if it shows up in stock at that particular Apple Store for pickup. Or perhaps you can just call the store and ask if they have it in stock
Estimates, on the page it says that you can buy online to pick up in the store, however when I try to buy it tells me that this service is not available
Roberto Audicio | Jan 16, 2022
Osvaldo daniel Avalos | Jan 16, 2022
Try it for compu not for celu
How much will apple charge to replace beats headband and ear pads?
Kyle shawn86 (Kyleshawn86) | Jan 16, 2022
Desert Locust | Jan 16, 2022
you can see pricing on support.apple.com
Good afternoon, I bought an iPhone 12 cell phone at the Aventura Florida mall store and I lost the receipt, I paid for it in cash and I must register the imei with the operator of my country in Colombia and at the moment they blocked my phone. Mauricio Sp
Maria Fernanda Isaza | Jan 16, 2022
ALICIA SANCHEZ | Jan 16, 2022
Good night, I'll find out tomorrow and I'll let you know.
Hi, do I need to make an appointment at aventura to buy an iPhone ? October 2021
Chrystele Barbery | Oct 18, 2021
PETER MARTINS | Oct 18, 2021
I'd would say YES, an appointment would be best. This Apple store is extremely busy and the lines are very long. Be on the safe side and book an appointment.
I need an appointment to buy an ipad 128g and trade in my other ipad
alejandro restrepo | Sep 13, 2021
Lore Masso | Sep 13, 2021
They serve you without a shift on the 1st floor. Whenever the security guy wants to let you through. If he doesn't let you, I asked to speak to the manager.
How do I make an appointment at Aventura Mall Miami?
Viviana Zegarra | Sep 13, 2021
Julieta Caruzo | Sep 13, 2021
Shifts are for repairs. You take them out on the Apple page. All sales are online. Once the sale is complete, you withdraw your purchase on the first floor.
how munch is ear pods
Frederick Newman | Sep 13, 2021
Eboni Preston | Sep 13, 2021
No sure
My daughter wants to come in and purchase a MacBook Pro. We have to do split purchases with her card and mine plus gift cards. Are you able to do that at this time?
Purchase your item online and set up a pick up date. The store is closed to public access. Only pick ups and genius bar appointments set beforehand are being accepted. Returns are allowed but no exchanges. Happy shopping.
The Apple store is open at Aventura Mall it is no longer located downstairs but directly above on the second floor . You can call to make an appointment for purchases technical support picking up orders
I would like to bring my phone in for repair. Would this be alright during the pandemic?
Pearl Azeroual Dray | Sep 13, 2021
Ramon Muñoz | Sep 13, 2021
Store still close
is the store at aventura open? what are the hours
Momo Petro | Sep 13, 2021
antonio cid | Sep 13, 2021
It is close
What is the price for IPhone 11 128GB? Can I buy it without carrier because I live in another country and I need to put my SIM card? Do you deliver to another country? Thank you
Olena Y. | Sep 13, 2021
Donnet Cordice | Sep 13, 2021
Go to apple.com and look up that info, no apple phone uses Sim cards....
My Apple ID is disabled on the App Store and iTunes Store, how do I fix that ?
Mami Valee | Sep 13, 2020
Jose Hop | Sep 13, 2020
Sorry
I don't know
Does this apple store install new batteries in an iPhone 8
Roopnauth Persaud | Sep 13, 2020
Jose Hop | Sep 13, 2020
Yes, but now all the stores are closed
I need to fix iphone 6 s?
vidllo | Sep 13, 2020
Jugal Ahuja | Sep 13, 2020
Shouldn't be an issue. I'm sure they do it.... Don't know if they're open right now though. You should call before heading there
when the open again?
alexandra niefeld | Sep 13, 2020
Sylvester Robinson | Sep 13, 2020
No one knows. They said 2 weeks. But u never know
What days is the store open and hours
Juansi Pedreira | Sep 13, 2020
Javier Espinosa | Sep 13, 2020
I understand that it is open from Monday to Saturday the time is the same I think because I am not sure of its closing time, but the usual thing of a warehouse, hopefully it will work for you
Hi, would like to buy apple pencil 1st generation, is it available in this store. Thanks.
Rufat D | Sep 13, 2020
Rafael Fernandez | Sep 13, 2020
Yes it is
Good morning have the charging cable for iPad 2? How much?? Do you have liners for that same iPad? Thank you
Carmen Elena Alfonzo | Sep 13, 2020
jorge gustavo Martinez | Sep 13, 2020
Look, you go and you have everything. You get all the doubts. The 50cm is 15 dollars plus tax which is 14% more
Hi. On February 6 I made a purchase and I did not get the proof of the iPad I bought. To which mail or number could you request the copy of the invoice. I am in Peru.
Eduardo Ortega | Sep 13, 2020
DANIEL PERALTA | Sep 13, 2020
Type in Google Support apple online and right there with the serial number in hand they send it to you
Hello, I would like to know how I can buy a 15-inch apple macbook pro from Chile and be able to pick it up in Miami between October 28 and 31.
I can't do it through the internet.
regards
Christopher Henderson | Sep 13, 2020
Iveka | Sep 13, 2020
Well I think when you are here go to Aventura Mall to apple shop.
Is the iPhone11 Pro Max 64GB Silver in stock? (AT&T service - unlocked)
Julie M | Sep 13, 2020
Ben Angel | Sep 13, 2020
People who have reviewed the store, don't work for Apple :)
Hi. I need to repair my Macbook pro battery. I will be en Miami on saturday 25th octobre. I want an appointment in the Aventura Mall. Haw can I contact them?
Florencia Lynch | Sep 13, 2020
Lázaro Valdes Garcia | Sep 13, 2020
If you can make an appointment at a specific time if you want, you should always make an appointment because all the centers are always full of users. Luck.
Claim the same, they will review it and there is luck and they change it, beyond the end of the guarantee, if they have registered their claim of what they considered a random failure
Hi good day.
I wanted to know if here I can get the latest Macbok Pro 13 "with 256 GB of disk and Spanish keyboard.
Thank you.
Alejandro Wirth | Sep 14, 2019
Pepe Oliden | Sep 14, 2019
You can configure the Spanish keyboard. I don't know if they come that way. I recently bought a Mac of 15 and we set it to Spanish and it is working very well
I would recommend that you check if you are going to need an adapter for a slide, because I later discovered that to access the information of my external memory I needed a USB adapter because the ports of the mac are different
Hello, I am from Argentina and I travel to Miami on August 26, I have an iPhone SE phone, which gets wet and does not work, can be repaired. Thank you
Esteban, well the truth is, I don't know where to ask this question, but I want to know where the photo you uploaded of a small waterfall that you say is in Vara Blanca is located, for an answer, thank you
good afternoon, I want to take a turn as I do?
I have a problem with my MacBookPro, I hurt the screen ,, and I spend in 2014, and take with ustedes.Yo repair'll be from 11 to 16 mayo.Se could repair at that time? Thank you very much
Nelly Gaydou | Sep 14, 2019
maria lucia mattos | Sep 14, 2019
I dont know anything about this...I am a customer...
Do they change screens in this store?
Pierinna Pagliuca | Sep 14, 2019
Paulo Santos | Sep 14, 2019
And
I looked on my credit report and someone got 3 Apple phones in my name in Seattle Washington. What can I do about that??
Charmain Rhett | Sep 14, 2019
Roberto Rimeris | Sep 14, 2019
I live in Venezuela ....I am sure Apple has a customer service 800 number that should solve your problem ....an idea
Good afternoon if I make a purchase online and I want to remove it from my cousin who arrives in Miami. Can she pick it up in the warehouse, presenting her passport?
Good afternoon,
I want to buy a mac pro that I would pay by credit card from where I am (Buenos Aires) but it would be picked au from Apple Adventure, by a friend. How would I clarify that I am not the one who will it will be my friend?
Alberto Da Silva | Sep 14, 2019
Francisco Perez | Sep 14, 2019
Recommend to call customer service, can be in English or Spanish and explain that end they will guide you better than by the system.
I have an Apple Watch version OS 4.2.2 that needs a screen replacement. If I go to the store, will it be ready the same day? How much can it cost?
Teresita Calvo | Sep 14, 2019
Marcia Elena Vilcarromero | Sep 14, 2019
You have to bring the watch to the store, depends of problem maybe will be fix fast.
How to make an appt.online for the apple store in aventura?
mariana martin | Sep 14, 2019
Ashlee Terry | Sep 14, 2019
You have to go in the store to make the appointment, and prepare to wait or handle something else while you're there your appointment could be hours away
Are you planning an after Christmas sale? Will it begin in the 26th dec?
Angelo Fanton | Sep 14, 2019
Alberto Tutusaus | Sep 14, 2019
Yes
Is there a new Apple store being built at the mall?
Jason G | Sep 14, 2019
Alberto Tutusaus | Sep 14, 2019
Yes
Greetings, I have Ipad model A1432 does not turn on. They told me I could sell it for another, where can I send it? I am interested 10.5 Pro, which would be Surplus?
Do you have WhatsApp?
Jorge Luis Peñaranda Velilla | Sep 14, 2019
Roberto Marcelo Grossi | Sep 14, 2019
Hello!!! I don't think Apple can help you. They do not repair old products. They do not have spare parts or the desire to do so, they force you to change for new devices. It is a shame. I took a 6 year old IPod for a simple change of batteries and they told me not to throw it away
Do you have IPhone XR 256 g in your store?
Choon Alceus | Sep 14, 2019
Mack Sause | Sep 14, 2019
Yes they do for 899.00
How I set up appointment in apple aventura fl store
Yoram Gozlan | Sep 14, 2019
Lisane | Sep 14, 2019
We called the general Apple number and they put us through to Aventura and made an appointment. 1800myapple
I need the email from Apple aventure mall to request duplicate of the invoice for iPhone purchased in 2015.
cristina sampaio | Sep 14, 2018
marlene sanchez | Sep 14, 2018
Good morning, I recommend you enter Google on Apple's page and there you can write what you need from them, don't worry, they always respond and solve the problem you have. Cheers
Hello .. I need to buy the unlocked iphone 7 128gb .. I need to know the price? I have to buy it from Uruguay .. I mean pay it with a card from here .. and there in the Mall they take it away and bring it to Uruguay .. I have to solve this this week
Noelia Vique | Sep 14, 2018
Manny Salas | Sep 14, 2018
If they solve everything for you there in the mall
in the place that you recite. Okay. go through an Apple Store and they scan your phone and have absolutely all the data on the day and time of the sale And to whom they did it as long as you have given your name and there you can have the guarantee that corresponds to you anywhere in the world although be in Argentina
I recommend that you go to the shopping when you arrive and if you stay a couple of days the first day you ask for a shift And maybe the same day or the next day they give it to you and fix everything at the moment
I lost purchase receipt and I need it to repair beatsx headset that does not work, I bought it on 04/22/2017 with an iphone 7 a se and an apple watch 2 in apple store of Aventura Mall Miami
carlos gregorio | Sep 14, 2018
PEKKEAR | Sep 14, 2018
Go directly to the place you bought it and tell them what happened to you and the guarantee they have in their records. They scan the product and you see the entire purchase and the day you purchased it.
My iPhone 7 stopped working today and upon taking it to sprint, they said it is still under warranty so I would have to take it to apple. If I brought my phone to your store and it was covered under warranty, can you replace my phone in store?
Robyn Fisher | Sep 14, 2018
C BottomLine (CB) | Sep 14, 2018
Umm
I need an appt to set up my iPad and my computer
Germaine JOSEPH | Sep 14, 2018
C BottomLine (CB) | Sep 14, 2018
Ok
I need to reset my password. Can I come in and do this?
Jim Wagy | Sep 14, 2018
Lior Friedman | Sep 14, 2018
Yes
Hello good afternoon, I would like to know if you have in stock 2 iphone 7 plus and what values are.
Cami Cueli | Sep 14, 2018
PEKKEAR | Sep 14, 2018
You should go through the store and consult, because they do not give information by phone.
I would like to have my phone unlocked
bytes | Sep 14, 2018
carole Pagola | Sep 14, 2018
Only Apple can do it no one else can't do it . If you know your password may be go to a store call you brake I fix. Good luck
Hello I bought an iPhone X and they recommended me the mophie charger, I'm back in Argentina I put it to charge the phone had 67% and after 2 hours I get to 80% and 1 hour later I was in 80% can tell me what happens thanks
Franco Toscano | Sep 14, 2018
William Handabaka | Sep 14, 2018
Communicate with technical service, call the phone that appears on your payment voucher.
My iPhone just went black, no response, tried to restart it but it won't . Should I make an appointment for repair or just take it in ?
LORENA OTAOLA | Sep 14, 2018
Daris Davis | Sep 14, 2018
Take it in
Hello,I want to buy a iphone 8 in apple store aventura online,but my sister is going to fetch it from the store apple aventura.It was??how do you remove it.
Thank you,
Carolina
Carolina Mussini Perez | Sep 14, 2018
PEKKEAR | Sep 14, 2018
You have to go to the Apple store personally or another person, its the same
Forget my password d my Apple id, if I take it to Apple unlock it ??
I need to book 2 iPhone X phones. I arrive in Miami on January 9, 2018. Will it be possible for me to confirm if I can be booked? And what colors do they have? My name is Verónica from Argentina.
Veronica Del Villar | Sep 14, 2018
PEKKEAR | Sep 14, 2018
There is no possibility of any reservation Only personally going through the premises.
Contact your carrier
See if your carrier offers unlocking. Only your carrier can unlock your iPhone.
Contact your carrier and request an unlock. Your account might need to meet requirements for unlocking. After you submit the request, it might take a few days to complete. To get your request's status, contact your carrier.