Hi I have a problem with Apple phone I bought, I stopped by your store waited in line and was told to go back home to make appointment? Could you please help

schedule an appointment online will be the easiest way

I had a similar experience at the aventura location. Problem was I didn't even know you had to have an appointment to go into a store. Instead we were signed in and after 5 hours were seen. I noticed however that they have no problem seeing you when you are purchasing the phones though.

You have to make online appointment for the store which you want to go Do you need more help ?