National Funeral Homes

Melany Vergara

I sent flowers to my grandma Maria, they gave them to the wrong person. I called the flower shop and they sent me the signature of the funeral home associate who received the flowers. The funeral home says the flowers were addressed to the other person but the receipt clearly states my grandma’s name. I understand they made a mistake. When I first called the funeral home the person who answered admitted they made a mistake. But then, the owner called me to tell me they didn’t make any mistake and it was the flower shop’s fault and the flowers were gone. She treated me horribly and 0 compassionate with me being so far and unable to say goodbye to my grandma. To think I was the one who directed my uncle to this funeral home. SHE MADE ME FEEL AWFUL and refused to send me a copy of her receipt, because if she did it would clearly say my grandma’s name. I attach the receipt from flower shop

Mara Perez

Our family recently experienced the sad event of an unexpected death of a dear close relative. We were lucky enough to have National Funeral Home on Douglas Road recommended to us. We can’t be more grateful to the staff for their empathy and kindness. It is in times of sorrow when these qualities are most needed from people and we certainly found them at National Funeral Home. The warmth and professionalism of all who came in contact with us made our time of need a lot easier. We are for ever grateful.

Valerie Trujillo

If I could give zero stars I would please if you want to be treated with respect and with patience in this moment in time do not go here there is a million other funeral homes that will honor your family member and speak to you with respect this place is a disaster they are a mess they are so disrespectful and they are mean in this moment of time the director is rude and doesn’t care about anyone I paid for my grandmother to be cremated and for 3 weeks they said they were backed up I called 2 weeks into it they said she’ll be ready next week never saying anything was missing and now they said we were missing a document which is why she wasn’t ready that they failed to mention in my previous call stay away from this place Que lugar tan decepcionante la directora es una grocera maleducada que no tiene paciencia ni amor para la gente que pierde seres queridos son desorganizados y maleducados vayan a otro lugar porque este lugar no se merece nada

miguel fernandez

Late last night I was at José Pando's wake, the employee was in a hurry and annoyed, I turned them off, zero air, the fast book was annoyed, but it seemed like it was, a wake, not a party, they argued over little coffee grounds that were on a table, that's unassailable, that's It's a shame that one pays and the services are terrible, one has pain to hear, but I will never watch my dead there, thanks, I want an answer.