Via Apartments

Category: Apartment complex in Sunnyvale, California

Address: 621 Tasman Dr, Sunnyvale, CA 94089, USA

Phone: +14087067605

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 10AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Sriram V

Aug 17, 2022

Wouldn't trust this apartment availability. They put ads for available apartments, ask you to pay the necessary fees, send you the lease and finally say the apartment is unavailable. Now you have no apartment to move in, lost money for the fees as they will not return all the fees paid even though it's their fault for false advertising. Highly suggest not engage with Essex Group especially this specific apartments. Edit: The apartment guys have said they will return back all the fees involved.

Priya V

Aug 13, 2022

Please stay away from this community! They falsely advertised an apartment as available without actually checking with the current tenant about their move out plan and didn’t have the courtesy to refund our application fee when this whole mess was their fault, causing a lot of stress 3 weeks before our move in date! We recently applied to an apartment that was advertised as available a few days before our intended move in date. We applied, our application was processed and a lease was sent. They then reached out to us about the current tenant not moving out as planned and said the apartment won’t actually be available until at least a week after our intended move in date. And because of this “unforeseen” circumstance they were only able to refund the holding deposit and not the application fee of $96. It’s ridiculous that we lost our application fee because we applied to an apartment that was falsely advertised as available and were expected to bear the cost for this “unforeseen” circumstance for no fault of ours! California laws expect tenants to provide a move out notice 30 days prior to lease end, the apartment we intended to move into was well within this notice period so they should have already known if the tenant was going to move. This community has been preemptively advertising apartments as available and extorting application fees!

Chloe Chien

Mar 26, 2022

I would highly recommend Via after staying there for almost 2 years. Via responded quickly when things did not work (for example, the lock lost power and Via fixed it the second day). When I moved out, the communication was clear. I was only charged a small amount of money (for the cleaning) which is totally reasonable.

X Lin

Feb 16, 2022

Vanessa had been nothing but helpful during the entire tour process! I toured around 10 places before I made my decision and Via provided the most detailed and easy-to-understand brochure during the tour. I eventually did a same day move in and Vanessa was able to coordinate the paper work and the cleaning process in a timely fashion and made sure the entire process was smooth! Big shout out to Vanessa! The place is safe and there is a good amount of parking space. Package is delivered to your front door so it saves a lot of hassle.

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Questions & Answers

What kind of apartment tours are currently available?

Via Apartments | Sep 13, 2021
Via Apartments | Sep 13, 2021

We offer a variety of virtual and contactless tour options so you can find your new home at your own pace and on your own schedule. 360-degree online tours can be found by clicking the “Floor Plans & Pricing” tab on our website. You can make an appointment for a virtual tour on Zoom, FaceTime or Google Meet, or book a self-guided tour to see the apartment in person.

What documents will I need to get the leasing process started?

Via Apartments | Sep 13, 2021
Via Apartments | Sep 13, 2021

To start the leasing process and ensure your application is complete, you may be required to present (1) A valid driver's license or government-issued ID for each applicant (2) Proof of income document such as a current bank statement, W-2 form, or pay stubs (3) Payment for application and administrative fees, as well as applicable security deposit fees to secure your apartment. Additional information can be found on the Leasing Info page our website.

Do I need to have renters insurance to secure my new apartment?

Via Apartments | Sep 13, 2021
Via Apartments | Sep 13, 2021

Yes. Proof of renters insurance must be provided to your leasing agent prior to your move-in date. For specific information, including required coverage amounts for your community, contact a leasing agent.

How old do I have to be to rent an apartment?

Via Apartments | Sep 13, 2021
Via Apartments | Sep 13, 2021

You must be at least 18 years of age to rent an apartment. Any occupants over the age of 18 are required to be pre-screened and added to the lease agreement, regardless of whether they will be paying rent.

Do you have any pet policies I need to be aware of?

Via Apartments | Sep 13, 2021
Via Apartments | Sep 13, 2021

The Leasing Info page on our website provides details on our pet policies, including the number of pets allowed, pet security deposits, restricted breeds, and any additional monthly fees.

What is the 30-Day Satisfaction Guarantee program?

Via Apartments | Sep 13, 2021
Via Apartments | Sep 13, 2021

If you’re not 100% satisfied with your new home, we’ll help you transfer to a comparable home within the same community, or you can choose to break your lease penalty-free within the first 30 days of move-in. Some restrictions may apply.

Do you offer rent-controlled apartments?

Via Apartments | Sep 13, 2021
Via Apartments | Sep 13, 2021

Select Essex communities offer homes that may be considered rent controlled. Availability and leasing terms are subject to change at any time. Essex also offers below-market rent (“BMR”) programs at select communities. While this is not a rental assistance program, BMR units may be available to residents who qualify based on their annual household income and the number of individuals living in their household. To determine if the community you are interested in offers BMR options, please contact the leasing office for more information.

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