Rachel's Collision Center

Money Maker

Very nice . Helpful an upfront about everything..very reasonable in pricing. Guy name Joey is A1.he worked on my car did such a great job. Definitely recommend

Michael Kraczon

DO NOT USE THIS BUSINESS.!!!!! I took my car there for hail damage repair. I was promised by Chris that it would be a ONE week paintless dent removal job. I even made him come outside to do a visual walk around of my vehicle to show him the extent of the damage at which point he aka Chris still assured me it would be a ONE week job. The job took EIGHT weeks all of which crushed me financially with rental car costs. Every time I'd call, Chris would tell me they had ordered parts and they all came in damaged. His last LIE before I drove up there (week 5 at this point??) was that they were on their 4th roof that came in damaged and the second hood that came in damaged. I discovered they ordered their parts thru Daytona Kia so I went personally to Daytona Kia and spoke personally to the service manager and he told me only 3 roofs had been ordered and zero hoods were ever ordered. In fact NO ONE from Rachel's collision had ever come down to inspect ANY of the parts. So Chris was lying all along. I then went to Rachel's to personally inspect the condition of my car. It was sitting OUTSIDE with the roof chopped off and the windows smashed out and the tailgate off and nowhere to be found....UNCOVERED. except for plastic over the front windshield area. it had been this way for WEEKS Incurring water damage. All the unused and old parts were haphazardly thrown into the cargo area of my car which caused significant damage to all the plastic in the cargo area. NONE of which has been fixed and corrected by them. I HAVE PICTURES OF EVERYTHING. PLUS items were STOLEN from my car during this time. WORST COMPANY EVER!! (I'd rate ZERO stars if it was possible) LAWSUIT COMING 100%

jen andrews

I can't bring my car in for repairs till July 5th. Tomorrow I will pickup my rental. The guy is extremely rude and unprofessional. I didn't get no estimate on my car. Just took some pictures.

CH

Horrible service they steal out of people's cars and they take days and days for you to get your car for simple work then they will forget they even have to work on a car or clean it out and you'll get your car back with greasy hands all over. And the manager and lady up front are just half wits and don't know what they are ever doing at all.