Jack in the Box

Category: Fast food restaurant in Pleasanton, California

Address: 4295 Valley Ave, Pleasanton, CA 94566, USA

Phone: +19254623880

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

RYMON JOHN FLORES

Jun 18, 2022

Worst jack in the box branch. Crew was so lame and lazy. Tells me to wait a second. Took 20 mins to wait before taking my order.

Michelle Garibay

Jun 14, 2022

On my receipt it says Employee: Walter, to the Managers please stop hiring people like Walter that cannot seem to take simple orders and answer simple questions. He doesn't seem to understand English well, stop hiring uneducated and unprofessional people.

Rob Sidhu

Jun 13, 2022

Customer service was pretty bad. Are you not allowed to ask if they have non-meat patties? No interaction when taking my card for payment, no thank you - and worst of all... after giving me my food, he didn't say if it was all... then he looks back to tell me it was... but where's my drink? Try a little harder, bro.

Bigbeastyjwp

Dec 21, 2021

Must be much slower than usual. I came to buy some of the Tacos drink and curly fries, it was 8 cars ahead but I decided to wait around 9 at night. Got all the way to the window and received my food then drove away but look in the bag only to find out it was the wrong order. It was a ultimate cheeseburger with fries and those cheese potatoes or something. That's not what I ordered. I tried to go inside but the door was locked then I gave up. I ended up with more food I guess. Must do better than this guys.

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Questions & Answers

Is delivery available 24/7?

Jack in the Box (Owner) | Nov 20, 2021
Jack in the Box (Owner) | Nov 21, 2021

Delivery times vary based on your location, restaurant hours and availability of third-party delivery services. If delivery is not available at a given time, then you will receive a message stating “Delivery is not available”.

Where can I buy a Jack in the Box gift card?

Jack in the Box (Owner) | Nov 20, 2021
Jack in the Box (Owner) | Nov 21, 2021

You can purchase Jack Ca$h cards at your local Jack in the Box restaurant, many other retail stores (such as Home Depot, Albertsons, Staples, and Safeway), and online on our website.

Why should I use this app?

Jack in the Box (Owner) | Nov 20, 2021
Michael Sandlin | Nov 21, 2021

Just for online deals that are only online ordering due to covid

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How has Jack in the Box adapted dining rooms to provide a safe environment for guests and team members?

Jack in the Box (Owner) | Nov 20, 2021
Jack in the Box (Owner) | Nov 21, 2021

In addition to our heightened cleaning and disinfecting procedures and protective gear requirements, we have also added visual social distancing guidelines on floors and tables, installed sneeze guards to protect team member and guest interactions at the counter, and eliminated all shared condiment stations.

How do I register with Jack?

Jack in the Box (Owner) | Nov 20, 2021
Jack in the Box (Owner) | Nov 21, 2021

If you sign up for the app with an email address, please fill out all the required fields. Then hit submit. You will be asked to check your email to verify ownership of the account. Just click through the email as instructed to complete the verification process. Then start dreaming about all the delicious food you're about to eat. Then achieve your dreams! Note: You will not be able to use the app if you don't complete the registration process. If you don't receive the verification email, you can request another to be sent, but don't forget to check your spam folder!

I want to get Jack in the Box delivered, which delivery apps partner with Jack in the Box?

Jack in the Box (Owner) | Nov 20, 2021
Jack in the Box (Owner) | Nov 21, 2021

We currently offer delivery through the following third-party providers, Uber Eats, DoorDash, Postmates, and GrubHub. Coverage by provider will vary by location.

How can I order from Jack in the Box?

Jack in the Box (Owner) | Nov 20, 2021
Jack in the Box (Owner) | Nov 21, 2021

You can order from Jack in the Box through our drive-thru, mobile app, third-party delivery partners, and even carry-out, where permitted.

What are Jack in the Box’s new COVID-19 operating hours?

Jack in the Box (Owner) | Nov 20, 2021
Jack in the Box (Owner) | Nov 21, 2021

Jack in the Box is known for our 24/7 drive-thru services, but what is most important for us right now is our guests and team members' health and safety. Therefore, our hours of operation have been slightly modified by location. We recommend you check your local restaurant for modified hours.

Do you offer senior/military/law enforcement discounts at your restaurants?

Jack in the Box (Owner) | Nov 20, 2021
Jack in the Box (Owner) | Nov 21, 2021

Certain restaurants may offer a special discount for seniors, those in the military or veterans, or teachers. Check with your local Jack in the Box restaurant.

How do I request a donation from a Jack in the Box restaurant?

Jack in the Box (Owner) | Nov 20, 2021
Jack in the Box (Owner) | Nov 21, 2021

Because most Jack in the Box restaurants are independently operated, sponsorships and donations for local events are at the discretion of each Jack in the Box Operator. Please contact your local Jack in the Box restaurant manager to discuss potential opportunities to raise funds for a school or local charity.

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