Megrew's Boats, Inc.

Elizabeth Eff

Bait and switch. Put $$ down on a boat, then they refused to sell it to me unless I bought additional items that nearly doubled the price (items I didn't need or want). Despite having the original price/payment in writing, I took a refund rather than arguing with these people. Very disappointing.

Steven Fletcher

Remember when local businesses provided real service to the customer? That is the essence of Megrews, brought to you by a family that I am guessing spends every day working at the shop. I bought a 20hp Tohatsu outboard from Megrew's last summer. Elaine and Mike were awesome to deal with. After expediting the sale of the motor to get it to me quickly, Elaine then called her contact at the DEM to help me register an out-of-state skiff with incorrect paperwork. Just yesterday, she found an out-of-stock Tohatsu part for me and is having it shipped from another dealer by the end of the week. If she is distracted or puts you on hold, it is because this is a small family business that attends to each customer as an individual. Every time I walk into the store, she is either on the computer or phone, locating hard-to-find parts, trading with other dealers for someone in need, or giving directions on how to rig a sailboat. Be patient and she will help you in turn. Her helper (don't know her name, sorry) is also great and worked hard to find me the right part. Mike works on the motors and outside for a reason. He was thorough and very knowledgeable last summer when showing me how to start and maintain the motor I'd bought but is extremely busy. Leave him alone so he can get the million and a half things done he is working on. As someone who also prefers the company of tools and inanimate objects to humans, I can empathize with Mike for leaving the selling to Elaine upstairs. Give Megrews a try with the understanding that it takes time to allow an expert to help you properly and you won't be disappointed.

Bob P.

My wife and I stopped by Megrews to look at boats. The owner saw we were looking around at boats. I walked through the inside of their store then the back of the building to locate someone to help. The owner was working on a boat motor and offered very little assistance. I will never buy anything from this business, its almost as if they do not want to sell boats. I guess one of the major benefits when you're the owner of a "Mom and Pop shop" is you can run your business how ever you want. We are Charlestown residence that try to buy local, but not in this case!

michael hachey

Pleasure to deal with! Second Hobie kayak purchase through them, and as always super accommodating, friendly and knowledgeable. First kayak from several years ago had a hull warranty issue within the first few months of use (stuff happens, especially with a new model and at the time new camo color) and the issue was rectified by Megrews & Hobie with ease and well within the week so I could get back on the water. Zero issues since, and the boat has been used quite regularly 4-5 times a week from March - November. Second kayak, my upgrade to the newest outback model, was quick and easy and especially given the lack of availability of hobies across the country right now super stoked to grab it. Glad to have a great dealer the next town over!