HomeServe

Category: Corporate office

Address: 601 Merritt 7, Norwalk, CT 06851, USA

Phone: +18553362465

Opening hours

Sunday: Closed

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 10AM–4PM

Reviews

sheri smith

Sep 13, 2022

prompt service. friendly and knowledgeable

sally yam

Sep 13, 2022

HomeServe customer service is excellent, the company they use Long life electric they are so professional, I recommend.👍

Lionel C

Sep 13, 2022

The young man that was sent to perform the service, was punctual, polite and carried out the repair with all due professionalism.

John “Dark Wing Duck” Surber

Sep 13, 2022

Excellent experience and let me know what he was doing and how the progress was going. Very well done. Thanks, John S.

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Questions & Answers

The technical is very professional and what he is doing. Very courteous and very quick and done correctly the first time. Very commendable.

Joe Caguiat | Sep 14, 2018
Jacqueline Williams | Sep 14, 2019

I agree the technician even cleaned my heating equipment that has never been done before, I was truly pleased.

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Great response and the tech communicated great and gave a great effort. Outstanding experience.

Mike Aldridge | Sep 14, 2018
Melbourne Green | Sep 14, 2019

Thank home serve for a job well done need I say more...

Do you service humidifiers and hot water heaters?

Sharon Donegan | Sep 14, 2018
Scarlett Vasquez | Sep 14, 2018

They answered my call soon. The representative was very helpful. The technician was vey professional. He had paitience and took his time to Give an explanation of th

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Home Serve technicians are always knowledgeable and friendly. Very timely and do a thorough job

Edward Berger | Sep 14, 2018
Rick Goswellen | Sep 14, 2018

I agree

If we need to replace burner who do you recommend

Suzanne Brink | Sep 14, 2018
Lou Patella | Sep 14, 2018

I would call a licensed plumber who was recommended to you by friends.

Can someone from corporate please Contact me???

Georgiana Lewis | Sep 13, 2020
Elvis Umstead | Sep 13, 2020

I love this company

i had repair service on my ac today.tech recharged the unit for 2lb freon.charged me 450 plus tax.still no cold air.i am very disapointed he did not check his work.why?

kenny kivrak | Aug 14, 2022
Tina Sackett | Aug 14, 2022

Home service and excellent program to have it has helped us with our AC and furnace three times now we use Berber heating and cooling they are the best you never know when your hot water heater AC or furnace is going to break down you pay nothing unless it has to be replaced

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Hello IT Staff, How are you? On "Create your My homeServe account", what is "Post Code," which I put on my Zip Code, but it shows: "Please Enter a recognised UK Postcode". Please help by let me know What dose "Postcode" do you mean? Thx.

Quyen Ngo | Apr 16, 2022
Charlie Dashti | Apr 16, 2022

I am not sure about it

Can you tell me what account this is for?

Melissa Paulino | Sep 13, 2021
Wes | Sep 13, 2021

Dominion Energy Water Heater replacement program.

Can I pay for cooling insurance during the summer, then cancel and get furnace insurance during the winter, then cancel and go back to cooling insurance again?

Nick Vaccariello | Sep 14, 2019
Amber R | Sep 14, 2019

Just keep in mind that you must have a plan for 30 days in order to file a claim. You also pay for that first 30 days. They have bundle packages you should look into.

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Are condos covered ?

St Ts | Sep 14, 2019
Steve Flaig | Sep 14, 2019

Certain systems are covered depending on what you are responsible for. We cover water heaters and internal electrical lines if you are responsible for repairs to those systems.

Good morning, I work for DC Water and am interested in purchasing 1 year warranties for 1100 residents for coverage related to recently installed pressure reducing valves. Would you please provide options as quickly as possible? Thanks.

Tanya DeLeon | Sep 14, 2018
thomas biazzo | Sep 14, 2018

Everytime i called for service what i needed wasnt covered or they didnt provide service i needed. Like cleaning carbon from bottom of heat maker...really?! I cancelled my service. Its cheaper to pay for repairs than to pay close to 1k a yr for coverage.

I have a family member in New Jersey who is looking for a heating/cooling/water heater service contract.. do you have a contract to cover all three (3) items?, Or does he have to get them individually ??

Juan Rodriguez | Sep 14, 2018
Rick Goswellen | Sep 14, 2018

Best bet is to call them

If my heat and hot water is not working, will you come fix it?

Glenn & Cathy Day | Sep 14, 2018
Kelly Vieira | Sep 14, 2019

I've been without hot water since Friday and today is Tuesday i'm still waiting for my hot water tank to be repaired. Tech said the part should be in as soon as Saturday. Now i'm being told the part wouldn't have been ordered until Monday. I've been paying for a warranty for 4 years and this is my service experience. RUN

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Very disappointed. Not only did Home Serve refuse to provide service, they seemed more interested in selling me a NEW water heater. I DON'T recommend paying fees and get NO service. Tom Morrison

Tom Morrison | Sep 14, 2018
Rick Goswellen | Sep 14, 2018

Sorry I couldn't help you, question was sent to a happy user of HomeServe. Try contacting them I'm sure they can work something out.

Looking for someone to clean our chimney.

Alan Lantz | Sep 14, 2018
Tim Averill | Sep 14, 2018

No

Why can't I get a repairman scheduled to fix my water leak?

Earnestine Washington | Sep 14, 2018
Dennis N. | Sep 14, 2018

Has nothing to do with them you need a plumber

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