Red Roof PLUS+ Columbus - Worthington

Caitlin Moore

Don’t stay here. I reserved a room online. In the 30 minutes it took me to get there, the front desk worker had given our King Suite away to someone else with the same last name. When we went to our room and realized it wasn’t what I had booked or paid for, she explained the situation. We were understanding and just asked that we could get a partial refund for the difference between a King Suite and a double Queen room. She apologized and “upgraded” our double Queen to a premium double Queen for the inconvenience. She then said if we told the morning front desk worker the situation we should be able to get everything figured out. The room was dirty. We chose what bed we’d sleep on based on which one didn’t have dirt and hair under the mattress pad. It just looked pretty dingy overall - dirt piled by the fridge, dirt in the corner of the bathroom, dents in the walls. We were also denied a partial refund the next morning. We were told that the premium room we had been given in replacement of our king suite was of the same value, maybe more and we could verify this online. We said thank you and left. Looked it up, the premium room was $118, the king suite I paid for was $134 before taxes. And the snacks were trash.

Shane “BigDadThunder” Petty

The rooms were great at this location nice bedding comfortable mattresses good selection TV channels clean refrigerator nice shower and shower head, but the one thing that was absolutely horrible that totally ruined our stay and will ruin a person stay every single time was the service in the hospitality! It was absolutely horrendous! We were talked to like we were children, the woman working the front desk did not know how to do her job at all and 10 extra dollars was authorized on my bank account that I never signed or authorized to be taken out! $88.10 with my total when I checked my bank account the next morning it was $98.16 phone! Thanks a lot Red roof inn Plus in Columbus Worthington!!!

Michelle Timblin

For what you get, this place is overpriced! We only stayed one night and found somewhere else the next day. The next place we booked was around the same price and much nicer. I added one star because the front desk staff were professional and flexible with us cancelling the rest of our stay.

Sydney Blackwell

DO NOT STAY HERE. I called at 6 am the day of my check in to ask if an early check in was possible. The man I spoke with confirmed that my room was ready and that I could check in at 11 am. I arrive after 11 am later that day to check in and the lady at the front desk tells me my room is not ready. I drove all the way from Texas which is 16 hours away. I just wanted to relax in my room. I tell her that I called ahead and it should be. She checks again and then gives me a room key but she has a disgruntled attitude. Once I check into my room, it's not nice. There's a hole in the wall and bugs in the bathroom area. I requested to be changed to another room later that day. My second room was much better. Toward the end of my stay I noticed that some items are missing from my suitcase. I waited to confront the front desk but I wanted to make sure that I had not left the items at home by mistake. Once I returned home I confirmed that my items had in fact been stolen from my suitcase while I stayed at the hotel. I called the front desk immediately to let them know. The lady at the front desk immediately denies it and says that it is not possible. I call a couple of days later requesting to speak with the manager and they will not let me. Once again, they do not take my claim seriously and deny me any help. I have contacted guest relations for help. I still have not received any. The manager of the hotel contacted me doubling down once again that it was not possible and that they will not reimburse me for my stolen items. If you can afford a nicer hotel, DO NOT come to this one. It's not worth the hassle.