Courtyard by Marriott Denver Golden/Red Rocks

Category: Hotel in Golden, Colorado

Address: 14700 W 6th Ave Frontage Rd, Golden, CO 80401, USA

Phone: +13032710776

Reviews

C PP

Jul 17, 2022

Much worse than expected. Worse than Holiday inn. Quality Inn. Hilton. But more expensive. The room I got is 129 Road view. You will hear car engine al night. The ac fan is loud and it make you unable to sleep. The pillow is too soft and flat. Cause be neck and back pain. The bathroom has only a shower no tub. No very very small shower room. Only good thing is starbuck in the lobby.

Laura B.

Jun 21, 2022

Such a clean, pleasant hotel. The staff are so friendly. The beds are excellent. We had an excellent night sleep.

Marney Prince

Jun 6, 2022

Our stay was nice and the staff was friendly on site but I received an additional charge that I tried to call and ask about. That's when Guillermo answered my call and was rude to me. He would not help me- would not look up the charge to tell me what it was for, would not connect me to his manager, and was incredibly rude! Terrible terrible service and makes me not ever want to stay in a Marriott again!

Jessica Prahl

Mar 7, 2022

The rooms were nice and clean. The Housekeeping staff was absolutely terrific! Helpful and friendly. The front desk was not present most of the time unless you would call for them. At that time she was unable to provide us with any of the help we needed. There was also no parking available in either this one or the Marriott next door and after asking twice what we could do we were finally instructed to park in a tow away zone with a frustrated response of “well they usually don’t get towed”. The complimentary breakfast isn’t served on weekends due to “short staff” at this location so instead we were told to go the the Marriott next door. Here there were two front desk ladies. There was barely any food provided and this was right after it started. Half the items were out including juice and coffee. The wonderful lady working in that area was friendly and apologetic and had to deal with many frustrated customers. The two ladies at the front desk didn’t bother to help as she ran around trying to keep what little was there stocked. A simple overlook, such as no syrup when their were waffles served, no butter, and no juice or coffee when the staff knew that two hotels would be eating at one location. It is understandable that their is short supply on certain items and delivery times are not always exact in these days, but when we are paying the prices that we are for these hotels I think a simple run to a local grocery store for syrup and butter from the hotel manager would have been warranted. I feel bad for the staff there that works so hard with little support.

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Questions & Answers

Who is the head chef at Marriott Golden.

Joseph Montoya | Jul 9, 2020
Darlene Molloy | Jul 10, 2020

They currently serve no food. A very sparse "breakfast" is available at their sister hotel across the road.

Is breakfast included with Hotel stay?

Bonnie Sundet | Feb 5, 2019
Elfy El Jauzy | Feb 6, 2019

Nope. But you can buy one at the lobby cafeteria.

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Has it been remodeled

Connie Lathrop | Feb 5, 2018
John Lane | Feb 6, 2018

Four mos. ago, no but clean and great stafff

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