Address: 3112 Horseshoe Ln Suite 200, Charlotte, NC 28208, USA
Phone: +17049105649
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Jason Laughlin
Craig was fantastic, quick to respond, friendly and fair. Took care of some crawl space humidity, Alex was equally great and friendly. Do recommend.
Crissy Hartman
Alex and the team at Servpro were fantastic! We had pretty extensive fire and water damage and they helped alleviate the many stressed from the situation. They were very prompt, knowledgeable, helpful and friendly. Would absolutely recommend
cindy costa
Craig and his team at Servepro went ABOVE and BEYOND to provide outstanding service and customer care. During a very stressful basement flood, his team came in with laser precision, accuracy and attention to detail to remove all damaged property, salvage remaining items, and even provided temporary storage until our renovation was complete. Craig is kind, caring, and truly has his customers best interest in mind. He was a thought leader, a problem solver, and an advocate for us as we filed the claim with our insurance. I cannot recommend Craig and his team enough - wish all businesses had this level of leadership and service!
Laura Keller
I have used Servpro on 2 occasions and highly recommend. Servpro was extremely responsive, very thorough, and professional when I had a pipe break causing major water damage through my ceiling . They also helped me identify a smaller leak from a shower.
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We work directly with all insurance companies to help eliminate customers having to act as a middle man. Our goal is to make the restoration process as seamless as possible. We are also a preferred vendor with State Farm.
Our team specializes in contents restoration, meaning we aim to restore your salvageable belongings after a fire or flood. Some things like food and medication are always advised to throw away after a fire.
Our franchise is certified by the IICRC. For a full list of our certifications, visit our website.
It’s at no cost to you.
An ERP is an Emergency Response Plan.
We are located in Charlotte, NC.
Estimates are free. We provide estimates for water damage, fire damage, remediation, Covid-19 cleaning, decontamination and other cleaning projects. An on-site inspection may be necessary. Please contact us for more information.
Yes, we accept all insurance claims. Each of our clients who uses an insurance claim is assigned a Project Coordinator to help them process their claim from start to finish.
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