Kent Hospital

Kayla L

Avoid at all costs. The doctors delay care! You have to constantly call to get answers from anyone, and when they do answer they’re rude. Drs do not call back. Nurses don’t even know what’s going with the patient or don’t care to take the time to listen to your concerns. The absolute worst. Coming from a Boston hospital these healthcare “professionals” need serious educating on patient care.

Jim Goulet

Not a good experience. Had to wait over an hour and a Hall for treatment.

M T

DOUBLE BILLING ALERT! I called Care NE to get a gastroenterologist. They sent me to their Care NE Medical Group Surgical Care facility that is located INSIDE Kent Hospital. Then they bill you for BOTH the GI appointment AND Kent Hospital. (Shouldn't your doctor's bill already cover their overhead?) They say there is a sign on the wall that you get charged for the facility, but this is not clear. They don't disclose it's $200 or whatever they feel like charging, as it's subject to change. I showed up early to fill out the paperwork for the new doctor and got rushed into the exam room before my appointment time and before filling out the paperwork entirely. I even asked if they had my family medical history in their computer system because I wasn't done. When I set the appointment, they asked for my insurance info well in advance. They had plenty of time to run my insurance and notify me in advance of the double billing, but didn't. They could have sent me to a GI specialist outside the hospital, but didn't. They could have told me " By the way, it's going to be an extra $200 facility fee to cover Care CE leasing space to other Care NE doctors." upon arrival, but didn't. Then a SURPRISE BILL that's creative double billing. If Care NE or Kent Hospital needs financing, they can call a bank because that bill will NEVER be paid. Fraud at it's finest.

Classy Woman

First visit to this dirty hospital. In the ER and the staff would rather look at their cell phone then greet patients or register them. The registration clerk (Manuel) was quite rude when I asked him to make sure he had the right address for my son, as we have just moved to RI and had an out of state DL. My job works with hospitals and this one stinks- the staff, the ER and other rooms are out of date and dingy. Go to RI Hospital and stay away from this. I hope my son does not need surgery here.