The Home Depot

Sean Murray

We love home depot but our fridge did not get delivered on time and I have been forced to take two half days to be here for delivery. I've called 5 times and been told I'll get a gift card for the trouble. It's never come, and customer care has hung up on me twice.

Bethany McDow

Wow! Old-fashion customer service does still exist! I recently purchased a grill from this Home Depot location. The gentleman that helped me select my grill (wish I'd gotten his name) was super helpful. I needed a grill that would be easy to move around by myself. He showed me to an area in the garden section where they had quite a few more grills than in the "grill" section of the store and I found the one I wanted. Off to the register to pay and schedule delivery. The young man working the customer service desk was equally friendly and helpful. He was attentive and knowledgable, answered my questions, and was genuinely pleasant to deal with. Due to the price, it qualified for free delivery, which was done the very next day! Upon inspection, though, there were some minor defects/damages to the delivered unit. I called the store to report this. The gentleman that helped me, Chris, was outstanding! He indicated that they had more in stock, but none were assembled. He said he would see if they could get one assembled and delivered to replace the damaged unit. Less than 3 hours later, Chris personally delivered the replacement grill. Kudos to Chris and the Hilliard Home Depot for taking care of customers, especially at a time when so many businesses rely on blaming the pandemic and its effects for their short-comings!

Patricia Cloppert

My husband and I are in our 70s. We purchased an area rug and rug pad at this Home Depot earlier this week. Jeff and several other staff members couldn't have been nicer about assisting us in shopping and loading our items in our car.

Kahina hina

In addition to the largest selection of products they have a high quality of tools also mansales are helpful and smiling 😃