Pet Palace - Hilliard

Abby D

Hello! We recently picked up our puppy from here, and he had a great time! he got the small group play time, and LOVED it. He had a great time, and employees were very kind and super understanding when he had an accident when he saw us, he was very excited. But why I put four stars is because they nicked him. We got him an exit bath and a grooming/ nail trimming, and they nicked his nail and he ended up bleeding. But overall, it’s a great place for your dog and Im glad he was treated well!

Hillary Jeffers

My one-year-old Labrador Retriever LOVES to go to the Palace in Hilliard, and therefore, I highly recommend it. Whether for daycare when you need to get at your to-do list or overnight, they’re great about giving him what he needs and taking great care of him. I’m admittedly picky about his care, and I have nothing but compliments for Pet Palace.

Danielle

Pet Palace Hilliard always takes good care of our dogs. We opt into the play groups and the one-on-one playtimes. The employees answer the phones and all of our questions when we have them. One time they lost our reservation I made over the phone before a vacation (and we had to scramble), so I would suggest using the online reservation system. Also the place is LOUD so I would not suggest this place for sensitive or timid dogs.

Katie Trzepacz

I love this facility. I take my dog here regularly for boarding. They are a little pricey but in my opinion it’s worth it because you can choose several add ons - size of room, when they eat, if they get extra potty breaks or play time, …