Address: 820 Putney Rd, Brattleboro, VT 05301, USA
Phone: +18007285871
Sunday: Closed
Monday: 8:30AM–5PM
Tuesday: 8:30AM–5PM
Wednesday: 8:30AM–5PM
Thursday: 8:30AM–5PM
Friday: 8:30AM–5PM
Saturday: 9AM–12PM
dn 47
This place went downhill- The amazing staff get 2 stars though.
Jessica Burbridge
I have to update my review now that they are 802 credit union. This is no longer feeling like a community credit union, since the merger you can no longer call the branch directly you reach a call center. They were not timely with alerting people to fraud that was and still is happening. My trust in this bank is gone. We ended up having 3 or 4 cards have fraudulent charges on them, one the second it was activated. We have decided to switch banks because we don’t trust that our money is safe and that we will be informed of issues in a timely manner. We also have been having issues with payments going through on the day they should be and multiple transfers happening from checking to savings for no reason. RVCU was great 802CU just is not the same.
Hunter Raymond
Bank itself it trash. Can't use there new cards on anything.
Janet Cimaszewski
I have banked here for many years and even worked here as a teller. They have high staff turnover .... different reasons for each which is bothersome (pay could be better). But it is a so much better than commercial banking. They will work with you with loans - both attaining and paying. They offer free credit counseling (at least did 10 yrs ago). And have a relaxing atmosphere in all branches. Hey, interest rates are lower than commercial banks.
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Yeah to start with they merged with another bank. People were having problems with someone hacking into the system and putting fraudulent charges on people's accounts. If you can't get ahold of them I'd go in. Tons of people had problems. I personally haven't had that problem. (knock on wood)! What we have had problems with (since they merged,) is all of the sudden they way we've had our account setup for the last 8 yrs all of the sudden they are letting charges through that they shouldn't be.They took money from our savings,to cover charges.That they shouldn't have been paying out.The customer is the only person who is supposed to take money from our savings account to put in our chcking account.Last month they messed up so bad we had no way to pay our bills.We also have it set up that if there isn't money to cover a charge then it's supposed to decline. Last month they put stuff through that they shouldn't have. We had several overdraft fees at $35 each.WATCH YOUR STATEMENTS!
Well call the credit union
No, currently you can only deposit cash into the night drop box next to the ATM (with a completed deposit ticket) and the funds would be available the next business day
My guess would be any amount, it's your money after all, however, many years ago when I actually worked in a bank the limit without having to report it to the government and fill out paperwork was 10k. Once you deposited or withdrew that amount of money it had to be reported and paperwork had to be completed.
They are changing
Hi Jacquelynn. We do have all of our branches listed on our website, rivercu.com. I do see the Putney branch is omitted when searching on Google. We will take a look at that and correct ASAP. We appreciate your message. -Kate Boudreau AVP of Finance and Operations
Hi Elizabeth. Thanks for your inquiry! Our current interest rate for share/savings accounts is .30 APY. We are currently offering for a limited time a 13 month CD special with an APY of 2.65. To become a member there is a $25.00 minimum balance. Please let us know if you have any other questions!
The drive thru opens at 8 am Monday through Friday and 9 on Saturday.
Hi Phoebe, I am sorry to hear you have had trouble recently. I would be happy to discuss this with you further. I will be back in the office on Tuesday. Just ask for Kate. I hope you have a great weekend.
Yes u can
9-noon at the Brattleboro and Springfield branches.
Yes
$1.00 per money order
RVCU does not do currency exchange.
Yes we are open tomorrow!
Yes!
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