Cascades PET DEPOT®

David johnson

What an horrible horrible experience. Terrible owners. How a good day can go terribly wrong. I could go on but would I will try to be brief, I have two bishons poodle mix, , I dropped snoopy and showed the groomer his ear and nails and asked to trim everything and left. After 3 hours I came back, gave them angel and took snoopy with me. Snoopy was not looking normal and then notice snoopys both ears bleeding, I go to the person at the desk and ask her what happened, she tells me that, thats how snoopy was brought, what ??? They say I didn’t see it and they had nothing to do with it and that’s how I brought him, I called the groomer and asked her if snoopy was brought that way, now I could could clearly see that the trimmer was used to close to his ears and it peeled of his skin. As I was asking the groomer, comes in this wicked lady and instead of sorry and taking care of snoopy she goes on about how I may NOT be taking care of my DOGS properly and maybe I’m abusing them, this was it, I was not going to take it anymore and my i went crazy, for somebody who calls my babies dogs and treats this as normal and instead of helping my baby with the bleed, they were getting all defensive and then be a hypocrite and act like they care . So what she does next, she calls the animal services to take my babies away from me, could you bully somebody anymore. At this point I’m all alone and never felt so vulnerable in my life, I told the animal services person to follow me and check my place, they closet with clothes, cabinet with food and neighbors if any one said otherwise, she is more then welcome to take away my babies from me. Imagine this ordeal and what these wicked people are capable of doing and get away free, I took pics and pics don’t lie. I believe in karma, what snoopy suffered wishing them the same and praying no other babies and family have to go through the same.

C C

Had what i needed, what more can i say!

Lauren Hoerath

We receive nothing but compassionate care here. The vet went out of his way to answer my questions when my dog recently fell unexpectedly, gravely ill, and he explained every test and procedure so that I understood what was going on. They saved my dog’s life, and I will be forever grateful. They also have a great, decently priced selection of food and toys for all sorts of pets! Everybody who works there is so friendly, and you can tell that they all love animals. More than once, an employee has asked if they can give my dogs a treat or pet them, and then sat on the floor and let my dog sit in their lap for a minute. Both my dogs hated going to the vet before we switched here, and now, they both happily walk right into the building. They each give it two paws up!

valentina oconnor

We were able to take our 12 week old puppy, Dallas to get groomed at this place after calling a lot of places. Jay was above and beyond with helping us. She introduced us to their services and explained everything with perfect detail on the grooming part, but as well as vaccinations and other things. The lady who groomed Dallas was kind and treated Dallas with overall kindness. I felt comfortable with giving our puppy to her. It took about an hour or so which was perfect since we were running some errands. We received a phone call and went back to the place. She helped us get a new leash and treats for Dallas and as well gave us some advice and feedback to help his next visit to go even better. When we received him, he was absolutely adorable and looked stylish with the new bandana that they gave him and smelled SO GOOD. He was so happy and his tail was wagging so fast. Overall, the services were outstanding and the welcoming and kindness from the Cascades Pet Depot/hospital was 10/10. We will definitely be back soon.