Xfinity Store by Comcast

Category: Internet service provider

Address: 5231 University Pkwy Suite 115, Bradenton, FL 34201, USA

Phone: +18009346489

Opening hours

Sunday: 12–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Kaylee L

Sep 12, 2022

Xfinity's internet service was very worthwhile, and I would be inclined to recommend it to others, if it were not for Xfinity's predatory customer treatment. I canceled services over a month ago due to moving to an area outside of Xfinity service zone. Despite spending over 3 hours on phone calls and chats with Xfinity, I continue to be billed for *canceled* services. I do not know if the error is in the billing department, customer help, technical, or elsewhere. Xfinity was great to work with while I wanted services with them. They have been an absolute nightmare since my first call to cancel. The customer representatives are very pleasant to speak to, but there is a glitch somewhere that results in me being continually charged for services I no longer have or want. I recommend looking elsewhere if you are not 100% confident you will never want to end your services at any point in your life.

Dolores Pynckel

Sep 5, 2022

We can't talk to customers service we always have to go to the store that's bull s___.

M Wolfe

Sep 3, 2022

Xfinity is horrible. They will drain your wallet and use hours of your time just to get the service you paid for. A tech store with ALL their monitors: "Something's not quite right, make sure cable connections are tightly secured, unplug from electrical outlet, wait 10 seconds" If that's not a Red Flag. It doesn't get any better when you are a customer. Call Frontier.

Christina H

Sep 2, 2022

Tried calling to set up my cable and it was a headache, tried online, still didn't work. Went in an was out with my cable box in 5 mins. Very satisfied.

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Questions & Answers

How can I schedule an appointment at the University Sarasota store for tomorrow, Sunday, April 28th?

Tricia Foster | Sep 12, 2019
john traynor | Jun 13, 2022

Phone no for xfinity at the university Sarasota mall

Do I need an appointment to exchange a modem?

A Google User | Sep 12, 2019
Timothy Cunningham | Sep 12, 2019

No you don't

can I exchange equipment at this location.

Marcin Ciejka | Sep 12, 2019
David * | Sep 12, 2019

Yes you can

How can I talk to a live person???????

Patricia Stoll | Sep 11, 2021
Mrs. Allee Allee | Sep 11, 2021

You gotta call the call the main xfinity mobile #. The store does not have a phone #. All the ppl there have there own individual phones to work off of. There's not a local #. So otherwise you have to go to the store.

How much extra does it cost to add the NFL PACKAGE SO I CAN SEE ALL MY TEAMS GAMES AT HOME

Richard Armstrong | Aug 21, 2022
Benjamin Gritter | Sep 9, 2022

It depends on what you want but one of their good sport packages cost $10 extra

can I make an apt for the university Parkway Bradenton store ?

Sharyn McDonnell | Jun 13, 2022
Christine Hormuth | Jul 13, 2022

Yes, google Xfinity appointment University Parkway, Bradenton, fl

Why am I being charged for the system on vacation as well as for the system I am using?

shari cann | Mar 15, 2022
Victoria Penxa | Mar 15, 2022

Because they're dishonest.

Hello, We are buying a new TV. Do you need to come to connect the new TV>

Bonnie Birnbaum | Feb 13, 2022
Victoria Penxa | Feb 13, 2022

No

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Can I bring in a phone that was sent to me to return. I have decided to not go with your company. I have been waiting on shipping label for 6 days and I spoken with customer service and no help. Please help .

Trish Montesano | Sep 11, 2021
Robert Bob Salvini | Sep 11, 2021

Yes u can

Does anyone think Comcast/XFINITY worth the $ we are paying every month?????

Anna Bombeshko | Sep 11, 2021
Carol Sue Waller | Oct 16, 2021

No not worth the 💰 neu

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How do I exchange a DVR

Michael Papson | Sep 11, 2021
Robert hh | Sep 11, 2021

go to store

What are the store hours for this coming Monday? Are they different due to the MLK holiday?

C E | Sep 11, 2021
Dr. Ron8 No name | Sep 11, 2021

U have to call or check online. I doubt they'll be closed.

I need another box for an additional tv. Can I come in on Friday afternoon to pick one up.

Dave Rancourt | Sep 11, 2021
Bev Frey | Sep 11, 2021

It makes it so much easier if you go to xfinity .com and schedule an appt. When I got there for my appt I got in quickly..in front of quite a few that walked in without appts.

Is this store open now??? Sept 17, 2020. It says to check the local page, but you can't. I have to drive a fair distance and would like to know if it's open. My recent experience with Comcast/Xfinity has been the worst ever in 20 years

Bobbie Vincent | Sep 11, 2021
Steve Boyd | Sep 11, 2021

I feel you, and yes they are open till 7 pm.

Do I need appointment to drop off modem this Friday?

helen Coster | Sep 11, 2020
Lajos J. Hajdu | Sep 11, 2020

The reception desk will handle it quickly.

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Will the store stay open on wkends due to the stay home rules? Thank you

Nicole K | Sep 11, 2020
Mary Ann G | Sep 11, 2021

Does anyone know the local phone number NOT the 800 number. Thanks

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what anti virus software does xfinity provide

Douglas Werny | Sep 11, 2020
Lisa Edelman | Sep 11, 2020

Sorry, don't know, they'll tell you..

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Can I pay cash for my bill at this location?

Terrance White | Sep 11, 2020
David M | Sep 11, 2020

Combined with the more than 500 XFINITY stores, Comcast customers have access to over 8,000 cash payment locations across the country. With most 7-Eleven stores open 24 hours a day, seven days a week, cash-paying customers now have an around-the-clock option to pay their bills close to home

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A bill came to me at my exact address but it not my bill. I want the bill to go to the proper person named Jerry Kristal. Do you have an account for such a person? It came to my address but no one lives here at the name. He won't be able to pay it.

Carol Weis | Sep 11, 2020
Lajos J. Hajdu | Sep 11, 2020

Xfinity do not have customer service through google maps. Return to sender, unknown at this address is better solution.

We moved from Chicago and brought our equipment with us, but Xfinity is not available where we moved. Can we turn in our equipment here and cancel service?

John Anderson | Sep 11, 2020
Jen Bourgelas | Sep 11, 2020

they have a contract with UPS just drop it there n they'll pack and ship it for you

what time do you open

John Filkins | Sep 11, 2020
Debbie Risheill | Sep 11, 2020

8 a.m.

If I buy a new phone, can i bring it home with me?

Mark Hussey | Sep 11, 2020
Debbie Risheill | Sep 11, 2020

They have it in stock sure you can

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Does xfinity serve Palmetto, Florida 34221

Darlene Sutton | Sep 11, 2020
tobi lanciano | Sep 11, 2020

Good job nice 👌

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Is there a phone number to contact this store directly?

Shane Eagan | Sep 11, 2020
Debi Stevenson | Sep 11, 2020

No you must call the customer service #. I tried last year to get a direct # and they said there was not one.

Where do I send the change of name forms?

Sandra Shivers | Sep 12, 2019
Granville Taylor | Sep 12, 2019

Contact Comcast directly to get that answered.

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Will the store be open monday, Labor Day?

Gail Thompson | Sep 12, 2019
Jay Simon | Sep 12, 2019

Unlikely, but try calling. They may have a recording.

What is the easiest way to change a credit card to pay monthly bill?

Peggy March | Sep 12, 2019
Roz Weisberg | Sep 12, 2019

there is a phone number on your bill for Xfinity. Call them and change the credit card with them. Just be sure you get the name of the person to whom you are speaking and note the date you called and the time you called. In these days you can't be too careful. Good luck honey have a good day

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I have a service call tomorrow but since I don't use TEXT, I won't be able to confirm when they try and contact me

Ted Morris | Sep 12, 2019
R C | Sep 12, 2019

Call them directly

I would like to pay my bill online. what webside or address I can use?

Margaret Danushevsky | Sep 12, 2019
David * | Sep 12, 2019

https://customer.xfinity.com/#/billing

What sales do you have

Faye Harris | Sep 12, 2019
David * | Sep 12, 2019

Hey Faye, all sales are different for each customer based on tenure, it's best to call and speak to an agent who can tell you what your account qualifies for. :)

where do we drop off our comcast cable boxes we no longer need? We live in Sarasota Thank you

Stephen Findlay | Sep 12, 2019
Pat T. | Sep 12, 2019

I agree with David & Carl. University Pkwy in Sarasota

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Are you open on sundays

Scott White | Sep 12, 2019
David M | Sep 12, 2019

Open 12-5 on Sunday.

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How do i call the store?

mark bertini | Sep 12, 2019
mark bertini | Sep 12, 2019

The "800" number is not the store.

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Can I temporarily turn off my channels and internet till I get out of the hospital ?

Harry Murphy | Sep 12, 2019
kim blair | Sep 12, 2019

I'm sorry to hear you have to have some time in the hospital. All the best wishes to you. If you are asking because of the cost, I understand well!! I have asked the same question when I go out of town visiting my children in the summer months for a total of 1.5 months... Comcast does have a "Vacation/ Snow bird type rate", BUT it is a minimum OFF service for 3 months... BUT you STILL have to pay for the "Equipment Rental fees", etc." - Cable boxes, DVRs... etc. So, personally as much as a hardship that is (because in the summer I am an unemployed caterer - no tourists this year w/ red tide!!) I utilize the XFINITY WiFi available as a customer & use it to stream & grab WiFi, AND! all the movies available On Demand from my laptop Anywhere my travels take me. So I know it still hurts the pocket, but that is a small plus. & if you could have short term disability (just saying) like AFLAC, they help you along that hospital stay. I got it 4that reason. Take care

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I need an hdmi cable. I was told by your rep that you give them free. Do you have them in 12 ft lengths?

Gary Hill | Sep 12, 2019
Gjergji “Leo” Xhemali | Sep 12, 2019

Good luck with free, they have them, but not sure if it's free

do you still have a store on fruitville @ honore fl

Susan S | Sep 12, 2019
Pat T. | Sep 12, 2019

No, it is now on University.

Anyone have the direct phone number for the UPW store in Sarasota FL?

Teresa Felker | Sep 12, 2018
Mark Mulone | Sep 12, 2018

Try googling

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Does Comcast provide cable and internet service for Bradenton zip 34211?

Cara Cross | Sep 12, 2018
Easy E | Sep 12, 2018

Yes

Can we get cable in bradenton?

Jeff Smith | Sep 12, 2018
Russell Gross | Sep 12, 2018

Probably around University, not sure about further north.

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Is Comcast available in my area 5136 Course Dr Sarasota Fl 34232

Jenna Hillman | Sep 12, 2018
Russell Gross | Sep 12, 2018

Check their website.

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what is the average cost with phone, internet service. two dvr boxes and standard cable on two other tv

Ronald Brandi | Sep 12, 2018
Ken Galbreth | Sep 12, 2018

Mitchell Kelln pretty much nailed it Triple Play should be about $225.00 mo. on 2 yr contract.

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Is your kiosk working for payments? It was down last month. Want to make sure it is working before I drive over on Saturday to pay my bill

Pamela Anne Duffy | Sep 12, 2018
Pamela Anne Duffy | Sep 12, 2018

Thank you so much for the quick responses.

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how do i order a replacement remote

Charlie Morris | Sep 12, 2018
Gene S | Sep 12, 2018

Go to the store

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How do you unlock a “frozen” remote? Won’t change channels!

Roberta Ingrassia | Sep 12, 2018
Gene S | Sep 12, 2018

Replace batteries

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have a one digital box with one tv and one converter with other tv main tv works but the one with converter can't change channels

scott browning | Sep 12, 2018
Douglas H | Sep 12, 2018

You should really get FiOS!

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When will cable be restored in Desoto lakes 34235 ? I didn't receive an answer .???

Erika Perry | Sep 12, 2018
Pauline Maravelias | Sep 12, 2018

Idk

When will Comcast be restored?

Wendy Finkel | Sep 12, 2017
Monique Nina | Sep 12, 2017

They will send out texts messages

Is Xfinity open

Latoya Mondezie | Sep 12, 2017
Ken Galbreth | Sep 12, 2017

According to customer service open from 8-5 Saturday, 9/9/17.

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