Pizza Hut

Jai Craft

Ordered on the app for pickup and showed up well after i was told on the app my food would be ready. I stood at the counter in front of an associate and was acknowledged after about 5 minutes because she was on her personal cell. Ordered the edge pizza, and a medium pizza with different ingredients on each half. My edge pizza was cut like a regular pizza instead of in squares like it’s advertised. My pepperoni pizza with half green peppers, half banana peppers came out half pepperoni, half cheese. Received no apology, but asked if i wanted it made again, as if I had made the mistake on what i ordered. Waited an additional 15 minutes, still no apology, still paid full price. Left without my drink being given to me and had to turn around. Breadsticks were drenched in garlic sauce, not sure why because i didn’t request it and never had breadsticks from Pizza Hut like that. Lashida showed no remorse or empathy for her lack of customer service. Reprimanded the staff in front of a lobby full of guests. Never had a bad experience at this location but based off this one time i will probably never return. I’ve received better customer service at a fast food chain

Alex Greene

So the gentleman who greeted me when I came in was so friendly so personable I only ordered cinnabon cinnamon rolls and I ordered it during halftime of game seven perfectly timed and when I asked for extra icing he made certain that I got the actual cinnabon extra icing I was over the moon the Boston Celtics won and I'm not saying that his extra attention to detail didn't swing the game one way or the other but I'm saying Bolton road is my new favorite Pizza Hut order your pizza from Bolton road Pizza Hut they're awesome

Carly Tritley

I had the worst service here. NEVER order from here. I made an order online, 2 hours later no pizza delivered. I called the store and was told that they didn't have any delivery drivers. I asked, how come I was able to make a delivery order. He told me it was my fault they could not call me to let me knw because my number wasnt on file. It never asked for my number..... He never apologized and got an attitude with me. THE WORST CUSTOMER SERVICE EVER! I would have liked to give them no stars.

Shelley Forte

This is my go to Pizza Hut. I go here often. This by far was the absolute best experience at this location in months. Pizza was hot fresh and made to perfection. The store was so clean and smelled amazing. And last but definitely not least …