Avis Car Rental

Desirée Rincón

If I could give zero stars, I would. It's a shame because I've been an Avis Preferred Customer for some time now, and was loyal to this company because up until now I'd had nothing but positive experiences. The staff at this site was the most dismissive, unhelpful and rude group of people I've ever encountered. They gave me the wrong vehicle, didn't even ask if I wanted to buy a toll pass or a tank of gas, charged me full price for a recreational vehicle, and then to add insult to injury tried to charge me for "damage" to the vehicle... that so-called "damage" was DOG FUR from my SERVICE DOG. Online customer service didn't do anything to fix the issue. Guess I'll be taking all my work travel business elsewhere.

kingfisher talkingpictures

I get a good deal on cars through work, but have troubles with my local branch. I left an item in the car, filed a lost & found immediately, but have not been able to contact the local branch & national kicks me out of the system.

Mark Borst

Had a glitch when picking up. Faith at the desk and Edmund the manager totally took care of me!

Cory Peters

Updated Review 8/18/22 - Customer service people were much friendlier this time, first time in about 10 trips here, but worth the mention they were good people on the evening of 8/18/22. Horrible customer service. Hour plus line even if you are a Preferred member with a reservation? Rude employees. How does it take 10+ minutes to process each person with a reservation?