Atlanta Marriott Northeast/Emory Area

olivia thompson

Rooms are updated but shower is way too small so you can barely turn around in it without running into the shower door or the shampoo holder. The shower door also would not stay closed until I wedged a towel in it. Therefore cold air kept blowing into the shower and water got all over the floor. The ladies at the front desk were nice and professional but the lobby can get noisy at night (like after midnight) and due to the design of the hotel the noise carries over into the rooms. There was also hair in my bed and food stains. The experience was not worth $235 for one night. This is the second time I’ve experienced a dirty room with the Marriott brand. Very disappointed. I would not recommend this hotel.

Verified Hotel Guest

Positive: The design and looks of the hotel. The lovely room and amenities. Also like close location to highway Negative: I had to pay for parking and wasn't informed the parking policy. Also didn't like that for free breakfast you needed to be a member

City Mouse

The front desk staff here is terrific, Miss Charisma, her real name, was efficient, extremely capable and pleasant and we had the fastest check in I've ever experienced. She also, without even being prompted, updated the email on my old Marriott account. Now THAT'S service. She single- handedly restored my faith in Marriott's reputation for consistently outstanding people - which standard they have NOT been meeting at the Atlanta Marquis property in recent years. This location (Century Center) though has proven to have really excellent staff. Improvements: The coffee in the restaurant was bitter and a little bit sour, although the selection & food on the breakfast buffet was very good. There is a very limited service Starbucks in the lobby too. Bathrooms: there's only 1 tiny hook, and it's inconveniently placed right above the toilet. No other towel racks. We don't need fresh towels every day (save water everyone!) but there's not enough hanging space there. A little more counter space would help too. The rooms could use more counter space as well. A folding luggage rack is a necessity in a hotel room, and there should be 2 of them! The small counter directly under the hanging clothes rack was not well placed. The small refrigerator was a nice touch though.

Bruce Berger

The hotel lobby is nice. The front desk staff is not overly friendly. We paid for a penthouse suite. There was no closet or drawers in the master bedroom. The closest was in the common area and had no door or curtain at all, with 3 hangers. There were 2 drawers for clothes and one bathroom for us and visitors. This is not presidential! No wet bar either.