Verizon

John Phillips

Walked in, customers standing around waiting to be served. Another man left after 30 minutes of waiting and no one talking to him. Three employees sitting in corner not serving anyone. 3 servicing people but no sense of who goes next, no hello, no can we help you, no cue. No sense how they will determine who is next. Terrible organization and customer service.

Dj Nitro

The manager helped me get my phone while jumping thru hoops and making sure that I got it ! even tho the call center messed up big time ! They almost lost a long time loyal customer if it wasn't for him !

Ramon Pinxay

I had the worst experience with my business account. I am still waiting a call back from customer service, at the store victor did not help me at all or the other guy called jack. I spoke with several people they do not know how to fix my account issues. I had 4 lines they add 8 lines in my account, they refuse to give me my money back. People clearly do not know how to work, and they do not care about the customer's pockets. I returned the phones and after I was told I am getting my money back I still do not had nothing in bank account back. If a manager read this I would appreciate if they contact me because I am tired of all the people I talked before.

Charles Sclafani

Their solution to everything is WE WILL SEND YOU A REFURBISHED PHONE. USELESS! TO THE OWNER: The ONLY way you could have made my situation better is by issuing me a BRAND NEW PHONE OF THE SAME MODEL - NOT ISSUING ME A REFURBISHED PHONE OF THE SAME MODE!!!! Until that is the case your store gets a 1 STAR. So again, your store's answer to everything: "we will send you a refurbished phone" NOT GOOD ENOUGH!