Jacksonville Department of Public Safety

Joel Lopez

Awesome! I was a Disabled Individual, that made a bunch of mistakes, but really was help. I was able to submit the paper work to get my passport. All that I’m waiting for is to get home. Overall great service. If you have bad experiences just calm down and do what you need to do. 👌🏾👍🏾

Lekeyia Petteway

Great day America. 🤗

Jose the loser

You don’t need 2 cops to pull over somebody just to tell them they have a dead headlight and to search my bag because you don’t like the fact that i keep my wallet in there....ty

John Yoshii

Zero help whatsoever. Wife got a ticket driving my new truck with the tag out. No issue there, I realized it last week and have to go next day off. In the wrong and deserving of the ticket. But racked on is no inspection when I have the inspection paper in the truck. Officer said usually gets dropped as long as it’s fixed before court. So I call to ask how to go about that and whoever I got on the phone has zero skills in talking with people other than cutting you off with an attitude repeating sir sir sir until you stop talking. Told me if it’s a fix it ticket or has a court date which I said court date and attempted to ask how to go about showing it’s done. But no luck getting any sort of information other than “go to court”. Sure let me go to court to hopefully drop the ticket with proof it’s done to then have court costs thrown in if it’s even dismissed..... usually you can go to county office or something of the sort without going to an actual court hearing. Probably still the case but call center doesn’t want to give any information on how to handle things. Can’t be bothered to help someone. I know everyone’s worried about their paychecks but damn talk to me like I’m a human at least when I’m being polite and inquiring for something that is your area of expertise not mine. Overall the cop that stopped my wife from my understanding was professional and my issue is not there other than the 90 dollar additional ticket I shouldn’t have received. But the call center was of no help whatsoever.