Upholstery 1 Trim Shop

Joe Bailey

Always a perfect job and super quick, I've used them several times over the years and excellent work every time.

Julez

I’ve debated for over a year whether or not I would write this review. I’ve finally decided to say something, because I still see my wasted investment sitting in my garage. Last year, I invested in 4 midcentury modern chairs and I dropped the top portions off to your business to be upholstered by you and still do not have the tops of my chairs and now have 4 unusable chairs. When I brought the tops to you, I asked if you could accomplish recovering the chairs with the fabric I had in hand. You felt the fabric and said it was no trouble at all. I asked if you could recover the chair like it was originally done (which had no seams) throughout the arch of the back. You said no problem. Then after having my chairs for over 3 weeks you asked if I could acquire another yard of the fabric. I said I couldn’t and asked why. You said it was because you were getting close to running out (which surprised me) because I gave you all of the fabric the day you confirmed you could complete the job, and I asked if you would need more fabric because I could of gotten more at the time. Fast forward to that call, you told me not to worry and you would make it work with the fabric I gave you. Two months after the initial drop of the chair tops, I received a call stating my chair tops were ready. When I picked them up I could see you did the exact thing I asked you not to do. You added 7 seams and didn’t even line up the pattern of the print with the seams. After numerous and extremely polite phone calls to your staff, I never received a call back from you. I even told your lady you could take off the upholstery job you did as long as I received my chair tops back. If I do not get my chair tops back, I’m going to finally file a civil suit to have the entire cost of my chairs reimbursed, because it is not right to treat people this way simply because you think you can. I’ve been more than polite and kind, but you’ve taken advantage.

Cherrie Williams

The service was excellent. The vehicle was ready before pickup date. We are very pleased ! Thank you so much.

Platinum Muscle Cars Wilmington NC

Outstanding quality and workmanship