NorthWestern Energy

Category: Electric utility company in Missoula, Montana

Address: 1903 S Russell St, Missoula, MT 59801, USA

Phone: +18884672669

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Peggy Walker

Aug 30, 2022

Tried to call the "cusomter service" number listed on my bill and was put through at least 10 promotional "opportunities" and was never connected to a representative.

Travis Marcel

Aug 25, 2022

Brittany was so fantastic and lighthearted. Made switching things over so easy!!

Lee Bridges

Aug 12, 2022

We had an emergency gas outage community wide and I graciously accommodated the service guys to turn off my gas. I was told it would be turned on the next day so I waited by my land-line all day for the call. No one called. Everyone else on my street got their gas turned back on. I was here all day. My phone number is on 3 signs on my fence. I never got contacted. I'm still sitting here waiting on Day #3 and the excuse every time I've called NWE is, "we'll get to you..." WOW. Guess you have nice hot showers to clean up with after a hot day working so what do You care if I have a meeting this morning I need to be at and am filthy dirty... Why was I overlooked? I've done everything in my power to accommodate you. What's it going to take to get my gas turned back on and my water heater started???? All my bills are paid in full on time, Every time...what's your excuse, NWE? Do I need to roam the streets looking for your service truck? Sorry...I'm planted by my landline, waiting for your call...

Lyle Whitcom

Aug 1, 2022

CROOKS

Thanks! Your review is awaiting moderation.

Questions & Answers

A NW Energy employee came by and fixed the street light. The neighbors tree limbs were laying on the line, so he cut them. Is someone going to come and remove the limbs?

jamie falkner | Sep 10, 2020
J. Kevin Hunt | Sep 10, 2021

No. It is the responsibility of the property owner to prevent limbs from interfering with power lines and from posing a hazard of fire or of downing lines. The utility has authority to prune limbs in order to facilitate restoration of service or ameliorate hazards. It is the responsibility of the property owner to dispose of the trimmings. NWE workers typically pile them neatly.

Read More

Is tomorrow opening

Wai Te | Sep 11, 2019
S | Sep 11, 2019

I believe they're closed for holiday

A utility pole is located on the common ground outside of my property line, but the guide wires holding it up are terminated on my property and blocking part of my garage, can I get that moved?

Brad Larkin | Sep 11, 2019
J. Kevin Hunt | Sep 10, 2021

Could you be more specific regarding what you mean by the guy cables "blocking" part of your garage? Without a to-scale diagram depicting the layout, it's hard to analyze the situation. Municipalities and utilities in urban areas usually have an easement running parallel with the street side property line, from the edge of the street closest to the property, to an imaginary line parallel with the curb and extending 10 or 15 feet into the property. No structures are permitted within the utility easement except as may be specified by code or authorized by an approved variance. A utility easement cannot, however, encroach upon a property-owner's easement for ingress and egress. Installation of a utility pole with a guy cables that block a properly located driveway, would violate the property owner's access easement. With copies of the plat and the approved building permit application, you can prove the violation. Consult a lawyer if the utility balks.

Does NW Energy offer any discounts or rebates for residential customers who install attic insulation?

Stanley Harris | Sep 11, 2018
Hazer Novich | Sep 11, 2018

If it qualifies. I'd go to the website and look up E+ or Google NorthWestern Energy rebates.

Power is out inCreekside apartments.Missoula, my .is your company evenaware of this yet???

Charles Rinck | Sep 11, 2018
Desiree Dawn | Sep 11, 2018

You would have to contact the company. Not google.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places